Navigator | Tier 3

Question

TYPE_014 ERROR CODE

Forum|Forum|3 years ago
January 18, 2023
14 replies
1129 views

Hi All,

I’m attempting to start playing with automation anywhere, so I’m using the community edition. I imported a couple of the free bots so I can run/evaluate them (shopping assistant, car search), however I’m having trouble running them. The shopping assistant doesn’t create a log file as far as I can tell, but displays message boxes saying how each of the website (CVS, Walmart) searches encountered a problem. The car search runs, but gives me the following in the log file :

Plug-in action failed. Make sure that your browser plug-in is properly installed and enabled. For more help with this issue go to A-People, the Automation Anywhere community forum. Error code:TYPE_014

I do have the plugin installed/enabled. There is a post on this community (‘Facing TYPE_014 ERROR CODE’) that includes a link to a resolution, but I can’t access it because I’m not yet a customer :(

If anyone could offer some guidance on the above I’d really appreciate it as I’m trying to demo Automation Anywhere to the powers that be in hopes that they will OK a purchase of it. Thanks in advance for any assistance provided.

Community Edition

rbkadiyam

Premier Pathfinder | Tier 7

@JustinK you have to install automation anywhere browser plugin... if u r using chrome browser, go to tools -> extensions -> plugins -> search for automation anyehere plugin and enable it

Ramesh B Kadiyam

J

JustinKAuthor

Navigator | Tier 3

Hi Ramesh,

Thanks for the reply. I believe I do have the chrome ‘Automation 360’ extension installed enabled:

rbkadiyam

Premier Pathfinder | Tier 7

@JustinK ok, in that case please check this link

https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-client/bot-creator/commands/using-object-play-mode.html

Ramesh B Kadiyam

rbkadiyam

Premier Pathfinder | Tier 7

@JustinK i suspect the objects are unable to find due to the screen resolution of your system.. please check that one as well.

Ramesh B Kadiyam

J

JustinKAuthor

Navigator | Tier 3

OK thank you because unfortunately after following the link you sent, the bot still fails at the first ‘Capture’ step (which isn’t using the ‘GetProperty’ method referenced with the error 14) - below. Will try changing screen resolution

J

JustinKAuthor

Navigator | Tier 3

Hi Ramesh,

Thanks for your suggestions, but unfortunately I’m still having the same problem :(. I guess I might ask - are you able to import this bot into community edition and run without issue? If there is anything else you can think of, please let me know as I would have really liked to demo this to some folks. Thanks again.

J

JustinKAuthor

Navigator | Tier 3

Will just throw this out there as well - when attempting to ‘record’ manually, I received the below, so I guess something isn’t right with my plug in:

rbkadiyam

Premier Pathfinder | Tier 7

@JustinK uninstall and install AA chrome plugin again

Ramesh B Kadiyam

J

JustinKAuthor

Navigator | Tier 3

Hi Ramesh,

I’ve tried the reinstall quite a few times (and have tried again), but unfortunately still having the same issue. When attempting to run the ‘carbuyerbotdemo’ bot that I downloaded from the AA site, the process hangs at 37% (after it launches the car guru site in chrome):