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Hi,

I wanted to retrieve the sender’s name and the email. For example, I want to retrieve “Mircrosoft Azure Team” and “azure@email.microsoft.com”.

By using email dictionary variable emailFrom, I can only retrieve the email address. 

Kindly help. Thanks.

Hi Stanleyng

Please, refer to this documentation to know the properties of the email’s dictionary

Using dictionary variable for email properties (automationanywhere.com)

 

Regards

@stanleyng 

Use the key emailFrom  and read the email in HTML Format.

 

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-using-email-properties.html

 

Regards

Hi @Raul Jaimes 

I did use the key emailFrom. However, this key only returns the sender’s email address. Example below:

The key emailFrom only extracts the “azure@email.microsoft.com”. I need to extract the sender’s name “Microsoft Azure Team”.

 

Regards.

@stanleyng 

Verify if HTMLmessage  format option is selected.

Regards

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