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stanleyng
Cadet | Tier 2
May 29, 2023
Question

Retrieve Email Sender Name

  • May 29, 2023
  • 4 replies
  • 464 views

  

Hi,

I wanted to retrieve the sender’s name and the email. For example, I want to retrieve “Mircrosoft Azure Team” and “azure@email.microsoft.com”.

By using email dictionary variable emailFrom, I can only retrieve the email address. 

Kindly help. Thanks.

    4 replies

    L
    Luciano Cavalcante
    Cadet | Tier 2
    May 29, 2023

    Hi Stanleyng

    Please, refer to this documentation to know the properties of the email’s dictionary

    Using dictionary variable for email properties (automationanywhere.com)

     

    Regards

    Raul Jaimes
    Raul Jaimes
    Navigator | Tier 3
    May 30, 2023

    @stanleyng 

    Use the key emailFrom  and read the email in HTML Format.

     

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-using-email-properties.html

     

    Regards

    S
    stanleyngAuthor
    Cadet | Tier 2
    May 31, 2023

    Hi @Raul Jaimes 

    I did use the key emailFrom. However, this key only returns the sender’s email address. Example below:

    The key emailFrom only extracts the “azure@email.microsoft.com”. I need to extract the sender’s name “Microsoft Azure Team”.

     

    Regards.

    Raul Jaimes
    Raul Jaimes
    Navigator | Tier 3
    May 31, 2023

    @stanleyng 

    Verify if HTMLmessage  format option is selected.

    Regards

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