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Question

Retrieve Email Sender Name

  • May 29, 2023
  • 4 replies
  • 346 views

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Hi,

I wanted to retrieve the sender’s name and the email. For example, I want to retrieve “Mircrosoft Azure Team” and “azure@email.microsoft.com”.

By using email dictionary variable emailFrom, I can only retrieve the email address. 

Kindly help. Thanks.

4 replies

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Hi Stanleyng

Please, refer to this documentation to know the properties of the email’s dictionary

Using dictionary variable for email properties (automationanywhere.com)

 

Regards


Raul Jaimes
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  • Navigator | Tier 3
  • May 30, 2023

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  • Author
  • Cadet | Tier 2
  • May 31, 2023

Hi @Raul Jaimes 

I did use the key emailFrom. However, this key only returns the sender’s email address. Example below:

The key emailFrom only extracts the “azure@email.microsoft.com”. I need to extract the sender’s name “Microsoft Azure Team”.

 

Regards.


Raul Jaimes
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  • Navigator | Tier 3
  • May 31, 2023

@stanleyng 

Verify if HTMLmessage  format option is selected.

Regards