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Cadet | Tier 2
February 21, 2023
Question

Pending Execution

  • February 21, 2023
  • 11 replies
  • 820 views

Hi,

I am using Community Edition and stuck at Pending Execution. Unable to delete it asking to contact Administrator.

Can anyone help?

 

    11 replies

    rbkadiyam
    Premier Pathfinder | Tier 7
    Premier Pathfinder | Tier 7
    February 21, 2023

    @Mrugesh Chaudhary 

    Solution 1: 
    If the V11 client is already present when you install the Automation anywhere bot agent service, do not uninstall the V11 Client after installing the Bot agent, follow the below sequence for the same:-

    • Uninstall Both the v11 client and A360 bot agent.
    • Now install the A360 bot agent again.

    Note:- Only follow this step when you have a V11 client already present and you wanted to uninstall the V11 client.

    Solution2:
    Check the Node manager logs for the below error:-

    2022-Dec-06 Tue 17:41:40.463 ERROR [pool-4-thread-1] - com.automationanywhere.nodemanager.service.impl.UserBotSessionServiceImpl - {deploymentId=f876631a-49ab-435c-bf6f-970fabfed57d_d4d8138d667b16e6, traceId=d4d8138d667b16e6} - getBotSession(UserBotSessionServiceImpl.java:189) - Auto-login credentials may not be set or may be incorrect com.sun.jna.platform.win32.Win32Exception: An attempt was made to reference a token that does not exist.


    Now validate the below registry entries, if not present add the same and run the bot.

    image.png

    Ramesh B Kadiyam