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Cadet | Tier 2
February 21, 2023
Question

Pending Execution

  • February 21, 2023
  • 11 replies
  • 820 views

Hi,

I am using Community Edition and stuck at Pending Execution. Unable to delete it asking to contact Administrator.

Can anyone help?

 

    11 replies

    Automation Anywhere Team
    February 21, 2023

    Hi Mrugesh,

     

    Please share the screenshot of the issue.

    Cadet | Tier 2
    February 21, 2023

    Hi Mulesh,

    Below is the screenshot of the issues.

     

    Tried restarting the bot agent and reinstalling the device.

    Cadet | Tier 2
    February 21, 2023

    Hi Mrugesh,

     

    Please share the screenshot of the issue.

    Hi Mulesh,

    Below is the screenshot of the issues.

     

    Tried restarting the bot agent and reinstalling the device.

    Automation Anywhere Team
    February 21, 2023

    Hi Mrugesh,

     

    As per the screenshot your device is not connected. 

    1. Delete the Device
    2. Install new bot agent and check the correct credential from the domain or workgroup you are using A360.

     

     

     

    Cadet | Tier 2
    February 21, 2023

    Hi Mrugesh,

     

    As per the screenshot your device is not connected. 

    1. Delete the Device
    2. Install new bot agent and check the correct credential from the domain or workgroup you are using A360.

     

     

     

    Hi Maulesh,

    I have tried all the possible ways you have mentioned.

    Cadet | Tier 2
    February 21, 2023

    Hi Mrugesh,

     

    As per the screenshot your device is not connected. 

    1. Delete the Device
    2. Install new bot agent and check the correct credential from the domain or workgroup you are using A360.

     

     

     

    Would like to reset it but not sure how to…
    Tried contacting the community yet to receive mail from them.
     

    Automation Anywhere Team
    February 21, 2023

    Hi Mrugesh,

     

    type whoami at the command prompt and copy and paste the same details in the details credential and then try again it should work.

     

    Cadet | Tier 2
    February 21, 2023

    Hi Mrugesh,

     

    type whoami at the command prompt and copy and paste the same details in the details credential and then try again it should work.

     

    Hi Maulesh,

    Have done this process too. It didn't worked for me. It seems like only thing remaining is to reset it.

     

    Automation Anywhere Team
    February 21, 2023

    Hi Mrugesh,

     

    If still did not work then later today can reach out to me.

     

    Can check on zoom or team meeting and try to help you out.

     

    Most Valuable Pathfinder
    February 21, 2023