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Navigator | Tier 3
September 19, 2022
Question

Not able to delete existing device in Community Edition Control Room AA360. Error:- Device is part of Active Deployment (no tasks are running although)

  • September 19, 2022
  • 12 replies
  • 444 views

Tried these things to resolve the issue-

1- Uninstalling Bot agent and deleting Device from CR

2- Reinstalled Bot agent and tried to add device (throwing error only 1 device can be added although device already present is in disconnected state)

3- tried restarting Bot agent services

 

Nothing worked till now, Please suggest/guide me to resolve the issue.

 

Thanks and Regards,

Dilip Kumar Jaiswal

 

12 replies

Raul Jaimes
Navigator | Tier 3
February 16, 2023

ried these things to resolve the issue-

1- Uninstalling Bot agent and deleting Device from CR

2- Reinstalled Bot agent and tried to add device (throwing error only 1 device can be added although device already present is in disconnected state)

3- tried restarting Bot agent services

 

Nothing worked till now, Please suggest/guide me to resolve the issue.

 

 

Kindly Check the follow threads:

 

 

Regards

Most Valuable Pathfinder
February 19, 2023