How to update Credentials in credentials vault.


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Hi Team,

If we automate any client application and we take the credentials from the credentials vault if client don't have idea about AA and password is expire then what to do in this case.


2 replies

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Hello @Jitendriya 
I think you can use Control Room APIs for this task. I never used it but it seems the below api can work in your case:
https://community.cloud.automationanywhere.digital/swagger/ui/?url=/swagger/api/v2/cv-api-supported.yaml

 

Userlevel 3
Badge +5

Hi Team,

If we automate any client application and we take the credentials from the credentials vault if client don't have idea about AA and password is expire then what to do in this case.

 

Follow this

  1. Inform the client: Notify the client about the situation, explaining that their password has expired and needs to be updated. Provide them with instructions on how to reset or change their password.

  2. Request new credentials: Ask the client to generate a new set of credentials or update their existing credentials in the credentials vault. Provide them with any necessary information or assistance they may need to complete this process.

  3. Update the automation: Once the client has provided the new or updated credentials, make the necessary changes to your automation workflow to incorporate the new credentials. Update the credential storage in Automation Anywhere with the new credentials from the vault.

  4. Test the automation: After updating the credentials in the automation, perform thorough testing to ensure that the automation process functions correctly with the new credentials. Verify that the credentials are being retrieved from the vault successfully and used to access the client application.

  5. Monitor and maintain: Establish a process to regularly monitor the credentials' expiration dates and proactively inform the client when their credentials are about to expire. This helps prevent interruptions in the automation process and ensures that the client's credentials are always up to date.

By following these steps, you can ensure a smooth transition when the client's credentials expire, maintaining the security and efficiency of the automation process.

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