Email sending error.

Forum|Forum|6 months ago
February 6, 2026
15 replies
505 views

The automation is sending emails to the email ids in a google sheet.

Always showing “Error Encountered: One or more email ids are invalid. Please check the following email ids: [backupnumber2two2@gmail.com].
Error Line: 11” this error.

The email has no problem. It is newly created.

Previously the bot will run without any errors, but the email sending was still not working.

What could be the possible reason.

Bot Building / Tool Building

Show previous replies

Aaron.Gleason

Automation Anywhere Team

@amarnathks Did you add the credential to a credential locker? Is the credential still present if you have one?

A

amarnathksAuthor

Cadet | Tier 2

Yes, I’ve added credential to a credential locker and credential is still present in the vault.

Aaron.Gleason

Automation Anywhere Team

@amarnathks Try re-linking the credentials, then. Any missing credentials won’t appear in the credential drop-down. If you deleted and recreated the credentials, internally they may have a different ID. (I don’t know this for a fact… just a theory based on my 47 years of programming experience.)

A

amarnathksAuthor

Cadet | Tier 2

Problem solved. Automation is working properly now. Thank you.