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Question

Create process fails on runner, works on my local machine

  • May 5, 2023
  • 1 reply
  • 288 views

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Hello everyone,

Here is the error message :

There was a problem at line 23 This may be due to the following reason: util.Exception4xx: https:// <my instance>.my.automationanywhere.digital/cognitive/v3/files request returned error 403 {"message":"Access is denied"} Location: <bot name> (line 23) To continue, edit the bot and fix the error. Then, try again. If you continue to see this message, please contact your system administrator.

 

At line 23, I have a Process Composer : Create a Request. It works correctly on my laptop.

 

The bot runner is AARI admin. What else did I miss ?

1 reply

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  • Author
  • Flight Specialist | Tier 4
  • May 24, 2023

Apparently I was missing the IQ Bot Services Role permission ! It is needed for Document Automation even if IQBot itself is not used