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bubunyellow
Cadet | Tier 2
May 28, 2023
Solved

Can not find device name

  • May 28, 2023
  • 4 replies
  • 200 views

Hi  AA Team,

Please help me.

I already checked the issue in your forum but that is not helping me.

I am using community edition.

While running bot, I am getting issue "Credential Not Found".

I clicked on the "Refresh button" if that text field which is picking my device name. But still not working.

In below image, there is a device name (I have just masked it in image for security purpose)

 

 

    Best answer by Raul Jaimes

     @bubunyellow 

    I believe you are facing a issue with your Windows version. Try to set it manually.

     

     

     

    REF: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/device-req-for-bot-agent.html#d407354e648

    However i will try to reproduce it.

     

    Regards

    4 replies

    Raul Jaimes
    Raul Jaimes
    Navigator | Tier 3
    May 29, 2023

    @bubunyellow 

    Please post your windows version.  Try the following:

    Configure the Local Security Policy settings. In Windows, select Security Settings > Local Policies > Security Options. Enable the Interactive logon > Do not require CTRL+ALT+DEL option.

    Regards

    B
    bubunyellowAuthor
    Cadet | Tier 2
    June 1, 2023

    HI Raul,

    It’s 22H2. windows home

    Raul Jaimes
    Raul JaimesAnswer
    Navigator | Tier 3
    June 2, 2023

     @bubunyellow 

    I believe you are facing a issue with your Windows version. Try to set it manually.

     

     

     

    REF: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/device-req-for-bot-agent.html#d407354e648

    However i will try to reproduce it.

     

    Regards

    B
    bubunyellowAuthor
    Cadet | Tier 2
    June 15, 2023

    This topic is solved. Thanks for your time and effort.

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