a2019 community - Error while recording - "your chrome plug-in is either not installed or disabled. For trouble-shooting help, visit the automation anywhere documentation and search for 'chrome plug-in".

Hello @Ayas Mohapatra​ 

Please disable the extension and re-add to the chrome using the link of chrome store mentioned in the below article and check for other parameters and let us know :

https://apeople.automationanywhere.com/s/article/Unable-to-capture-objects-on-Google-Chrome-in-A2019

Hello @Ayas Mohapatra​ 

Attaching the PDF format for view.

The url is invalid or the page no more exists. Can you check the url and re-share please?

Thanks a lot. Manually adding the registry keys was the solution.

How do you actually add the registry keys manually? The pdf show the keys. I use regedit and can click to the right location, but then it's unclear how to add.

Hello @Elio Mariani​ 

Please refer the below links which could help to add registry keys manually :

https://www.computerhope.com/issues/ch001349.htm

https://www.lifewire.com/how-to-add-change-delete-registry-keys-values-2625145

Can you provide better instructions? Manually editing registry keys isn't something that people should need to do.

Follow on question. Once I create the folder, how do I add these?

Also, that "update_url" registry seems like the url is cut off. Is that correct, and if so, what letters are missing?

@Elio Mariani​ Yes, I created extension folder manually. If the update_url is not working, you can delete and add one and then put the required file path. For file path, you need to search for the files stated in the data column. I followed the pdf shared by Vivek and it was easy for me.

Simple steps:

1. Go to Reg Key edit
2. Go the folders mentioned in the pdf
3. Add the folder if not existing
4. Edit/Add the keys using the name, type and data(file path) stated in the pdf