Skip to main content
Solved

Issue: Bot Execution Blocked on Community Edition

  • February 7, 2025
  • 1 reply
  • 33 views

Forum|alt.badge.img+3

I am encountering an error while trying to run a bot on Automation Anywhere. The error message displayed is:

"User: [email@example.com] is already running a bot on device: [Device ID]. If the problem persists, please contact your system administrator."
 

Details:

  • The bot execution fails due to what seems to be an active session on the device.
  • I do not have the necessary privileges to terminate any stuck or active sessions.

Question: Could this issue be related to the session shown in the second screenshot, under the "In Progress Activity" section, which is marked as pending? How can I resolve this without admin privileges?

Thks for the support


 

 

Best answer by Aaron.Gleason

Try this page I built for just such a situation:

https://developer.automationanywhere.com/deletedevice.php

View original
Did this topic help answer your question?
This topic has been closed for comments

1 reply

Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+10
  • Automation Anywhere Team
  • 541 replies
  • Answer
  • February 7, 2025

Try this page I built for just such a situation:

https://developer.automationanywhere.com/deletedevice.php


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings