Skip to main content
Solved

Cannot delete device, as it is part of an active bot deployment.

  • October 21, 2024
  • 5 replies
  • 102 views
O
Forum|alt.badge.img+2

Hello everyone,

I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.

Activity Tab > In Progress: There are 2 processes running.
I’m unable to delete them.

 

I've already done the following steps, and it doesn't allow device removal.

  1. I can’t find the Automation Service Bot Agent running in my services.
  2. Tried uninstalling and reinstalling the Bot Agent.
  3. Reinstall as Administrator Bot Agent.
  4. Restart the machine.
  5. Couldn’t find these files. 
  • C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties
  • C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

Best answer by Aaron.Gleason

Please remember to search the forum as this question has been answered several times before. 

Use the page I created;

https://rpademo.automationanywhere.com/deletedevice.php 

View original
Did this topic help answer your question?

5 replies

Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+10
  • Aaron.Gleason
  • Automation Anywhere Team
  • 562 replies
  • Answer
  • October 21, 2024

Please remember to search the forum as this question has been answered several times before. 

Use the page I created;

https://rpademo.automationanywhere.com/deletedevice.php 

O
1 person likes this
  • O
    Om Keskar
W
Forum|alt.badge.img
  • welixie
  • Cadet | Tier 2
  • 3 replies
  • December 31, 2024

Hi all,

 

I already try to delete the device by accessing via this URL https://rpademo.automationanywhere.com/deletedevice.php, however, when I input user and password, I got this error message: Please check your username, and password, then try again.

 

any clue what’s wrong?


Regards,

Weli

Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+10
  • Aaron.Gleason
  • Automation Anywhere Team
  • 562 replies
  • December 31, 2024

I wrote the page. If it says your username or password is incorrect... your username or password is incorrect. 😅

Remember to use your account information for your control room, not some other login. 

W
Forum|alt.badge.img
  • welixie
  • Cadet | Tier 2
  • 3 replies
  • January 1, 2025

Hi Aaron,

 

I already try few times, I even try to change my password to make sure the password is correct, but still have the same issue.

 

 

Still same error:

 

Just type the password as if we login to the control room right?

 

I copy the device link name here:

https://community.cloud.automationanywhere.digital/?mkt_tok=eyJpIjoiT1dVd01qTTFNemhqT0dVMiIsInQiOiJOTG55ZGkwMEdNXC9jYTRNUnF4Uk0wXC8zUlU4a081T2tVbmp0R3Z3bWo1WTRCSWdcL1J3TThqVHRnNHh4VDd2bHduVytpOTlhNGo0bzJmWmRcL3ZzRzJOZk9mb3krUlNUYTNadGxaVG9iNGJHZDAzWUtiMUExZVhReFRSXC9JdVR3eWlxIn0%3D#/devices/mydevices/324372/view

 

Anything wrong?

 

Regards,

Weli

 

W
Forum|alt.badge.img
  • welixie
  • Cadet | Tier 2
  • 3 replies
  • January 1, 2025

Hi Aaron,

 

Finally I can delete it. Thanks for the advise.

 

Regards,

Weli 

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings