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How to delete device in community edition.


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while deleting the device i’m facing the problem below i have attached the screenshot.

 

Best answer by amit.kamath

One of our MVPs has created this blog, please follow the steps to resolve 

 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

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10 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 3274 replies
  • December 29, 2023

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  • Automation Anywhere Team
  • 14 replies
  • Answer
  • December 30, 2023

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For me it shows as "access denied” after POST.

 

 


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  • Automation Anywhere Team
  • 14 replies
  • September 26, 2024

Which URL is this? If it is Community it should work


Shreya.Kumar
Pathfinder Community Team
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  • Pathfinder Community Team
  • 71 replies
  • January 28, 2025

@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

 

Let me know if it doesn’t work!


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amit.kamath wrote:

Doesn’t work.


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Shreya.Kumar wrote:

@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

 

Let me know if it doesn’t work!

Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.


Shreya.Kumar
Pathfinder Community Team
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  • Pathfinder Community Team
  • 71 replies
  • February 20, 2025
sunilswain_esspl wrote:
Shreya.Kumar wrote:

@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

 

Let me know if it doesn’t work!

Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.

🤣thanks, ​@sunilswain_esspl 
as much as I want to take credit for sharing this, it’s ​@Aaron.Gleason who built the tool! Aaron OP!


Vatsy
Mission Commander | Tier 5
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  • Mission Commander | Tier 5
  • 93 replies
  • February 21, 2025

Hi ​@Shreya.Kumar,
This question should get the award for being the most popular question in our Pathfinder Community forum! 🤣


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there are 2 options

  • using API will have to reset the service with AA credentials

else

  • Restart the local machine and most of the times this will solve the problem without any need of service reset by API methods

please try second option as priority at first


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