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User not logged into the machine:Solution

  • August 18, 2023
  • 1 reply
  • 667 views
R
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Hi,

To solve this issue.

open command prompt or terminal, use ‘whoami’. take the user name and paste it in device credential and update it.

Profile>My setting>Device>Username

Thanks,

Abivanth R

    1 reply

    C
    Cadet | Tier 2
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    • Charan 8761
    • Cadet | Tier 2
    • 8 replies
    • August 18, 2023

    Hi @rabivanth,

     

    Step:1 Open Command Prompt and  type “whoami” followed by Enter, Copy the details about your machine.

    Step:2 Login to Automation anywhere and click on settings → Devices → Enter the Machine Details and click on Save Changes, like image below.

    If you are still not able to connect, 

    Click on Manage → Devices → Delete the Device and try to re-connect the Bot Agent aslike image below

     

     

    This will solve this issue.

    Regards,

    Kalicharan venkatachalam

    Kalicharan Venkatachalam

    Reply


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