Skip to main content
Solved

An unexpected problem occured during taskbot deployment

  • February 1, 2023
  • 4 replies
  • 912 views

Forum|alt.badge.img+5

Hi, Good day! Does someone here has an idea on how to fix this error “ An unexpected problem occurred” ? I can’t successfully run a taskbot in botcreator because of this prompt error. I don’t know where it started and how to fix this. So I’m here asking for your help and guidance. Thanks in Advance.

Best answer by Padmakumar

Hi @Shusha321 ,

 

Try either of the below steps and see whether any of them is helping or not.

 

  • Go to System services and Restart the Automation Anywhere Bot Agent Service.

or

  • Instead of Restarting, just Stop the service then wait for 15-30 seconds and Start the service again.

or

  • Try re-installing the Bot Agent after clean uninstallation.
View original
Did this topic help answer your question?

4 replies

Forum|alt.badge.img
  • Cadet | Tier 2
  • 1 reply
  • February 1, 2023

Can you please elaborate when are you getting this error exactly?

Are you getting it right after clicking the Run Bot button at the top of your screen?

Also please check if your storage drive in your computer in not full

 


Padmakumar
Forum|alt.badge.img+13
  • Navigator | Tier 3
  • 785 replies
  • Answer
  • February 1, 2023

Hi @Shusha321 ,

 

Try either of the below steps and see whether any of them is helping or not.

 

  • Go to System services and Restart the Automation Anywhere Bot Agent Service.

or

  • Instead of Restarting, just Stop the service then wait for 15-30 seconds and Start the service again.

or

  • Try re-installing the Bot Agent after clean uninstallation.

rbkadiyam
Forum|alt.badge.img+16
  • Navigator | Tier 3
  • 578 replies
  • February 1, 2023

@Shusha321 Remove automation anywhere folder under 

C:\Windows\System32\config\systemprofile\AppData\Local

Then restart your machine.

 

 


Raul Jaimes
Forum|alt.badge.img+9
  • Navigator | Tier 3
  • 494 replies
  • February 1, 2023

@Shusha321 

Check if you are able to open manually the file or  if it isn’t opened.

Move the file to another location like C:\test\DRAFT1.xlsx in order to identify if the blank spaces or hyphens are a error factor

HTH

REgards

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings