Hi team,
I’m Emmanuel Katto from Dubai, United Arab Emirates (UAE) working on the document automation process for invoice processing in the enterprise edition, and I’ve encountered an issue during the final step where I attempt to download a CSV file.
Here’s the error I’m getting:
"DW_DOWNLOAD_FAILED - Bot deployment / download failed. Please check activity/audit logs for error details."
To troubleshoot, I’ve:
- Double-checked that the file path is correct.
- Verified that the necessary permissions are set up correctly.
- Ensured that the bot has the required access to perform the download.
Despite this, the error persists, and I’m not sure what else could be causing the issue.
I would really appreciate it if anyone could share:
- What additional troubleshooting steps I should take to identify the root cause.
- Any known issues related to bot deployment or file downloads that might trigger this error.
- If there’s something I might have missed in terms of configuration or setup that could resolve the problem.
Your insights or suggestions would be very helpful!
Thanks in advance for your time.
Regards
Emmanuel Katto