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My bot got stuck, Status: Pending Execution


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Dear AA community,

While I run a task then I stopped it. Now It showing pending execution error.

I try to delete my device but it showing like this.

 

Best answer by rbkadiyam

@jeganmurali 

Cause

The device either has an ongoing deployment or has a stuck entry of a failed task execution. You can validate this on the Activity > In-Progress tab.

We need to reset the device from API if we are unable to view the running bot in the activity tab.

Resolution/Workaround

Stop the active deployment on the device from the Activity > In-Progress tab.

Or

Follow the below article to reset the device:
"BOT stuck in In Progress Stage and not able to move it to history" or "BOT stuck in Pending execution Stage and not able to move it to history" on Automation 360 CLOUD and On-Prem environments

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4 replies

rbkadiyam
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  • Navigator | Tier 3
  • 578 replies
  • Answer
  • April 4, 2023

@jeganmurali 

Cause

The device either has an ongoing deployment or has a stuck entry of a failed task execution. You can validate this on the Activity > In-Progress tab.

We need to reset the device from API if we are unable to view the running bot in the activity tab.

Resolution/Workaround

Stop the active deployment on the device from the Activity > In-Progress tab.

Or

Follow the below article to reset the device:
"BOT stuck in In Progress Stage and not able to move it to history" or "BOT stuck in Pending execution Stage and not able to move it to history" on Automation 360 CLOUD and On-Prem environments


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  • Author
  • Cadet | Tier 2
  • 1 reply
  • May 11, 2023

@rbkadiyam Thank you so much sir


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  • Cadet | Tier 2
  • 1 reply
  • October 5, 2024


Hi Abhay I am using community edition, I tried the method you have mentioned above, but i unable to fix the issue

 


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Ateeq Sha wrote:


Hi Abhay I am using community edition, I tried the method you have mentioned above, but i unable to fix the issue

 

I am also facing this issue.


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