Hey all, I have a process where I use a mouse click to press a button in a JAVA based application on Internet Explorer.
I have 2 bot accounts working on the same server.
One bot account can click the button, the other one failes to click the button.
I checked all the java settings for bot bot accounts and everythin is the same. Also screen resolution is the same.
Any idea what can cause this error?
+7@Marcia van Nes​ When I've had issues in the past interacting with JAVA applications, it has usually been an issue with the Java access bridge not being installed or enabled correctly.
There are a few older KB articles for this, assume they are still fine to check:
https://apeople.automationanywhere.com/s/article/Enable-Java-Access-Bridge-for-Java-Plugin/p>
Thanx for the help! We solved the issue by copying the user image from the account that was working to the one that was not. I have checked the java bridge, it is enabled now. Perhaps that was what was solved the issue, unfortunately I cannot check that now anymore.
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