Hey ​@colleen.c ,

Are you currently trying to do this on a company device where you have an existing control room and Bot agent connection?

If so, it may be the case that your Control Room is set up to use the auto registration api and that the Switch Allowed parameter is set to false.

I would recommend either trying this on a different device, ideally a personal one with no restrictions. Or/and contact your Control Room Admin and ask about this.

That was it, thanks! Admin settings were updated, and I can connect.

Great! I hope you enjoy the Agentic Process Automation Training Camp!