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While Launching Control Room Error


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Hi While, I'm Opening Control Room.

Im facing an error.

 

Below is the error:

 

System allows only a single device to be registered. If you need to replace your existing device you should delete it first.

If the problem persists, please contact your system administrator.

Code: devicemanagement.register.validation.single.device

Best answer by Marc Mueller

Hi ​@Lgudiban,

try to delete your device here: (trashcan)

 

Cheers

Marc

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5 replies

Marc Mueller
Pathfinder Advocate | Tier 6
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  • Pathfinder Advocate | Tier 6
  • 255 replies
  • Answer
  • March 27, 2025

Hi ​@Lgudiban,

try to delete your device here: (trashcan)

 

Cheers

Marc


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 559 replies
  • March 27, 2025

@Lgudiban Please do not post the same message more than once.


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  • Cadet | Tier 2
  • 8 replies
  • March 27, 2025

Try to delete your device inside Manage → Device and 

Try to Reconnect device 

 


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Lgudiban wrote:

Hi While, I'm Opening Control Room.

Im facing an error.

 

Below is the error:

 

System allows only a single device to be registered. If you need to replace your existing device you should delete it first.

If the problem persists, please contact your system administrator.

Code: devicemanagement.register.validation.single.device

  
Please refer to this link: Switch device registration between Control Room instances


Forum|alt.badge.img+4
Lgudiban wrote:

Hi While, I'm Opening Control Room.

Im facing an error.

 

Below is the error:

 

System allows only a single device to be registered. If you need to replace your existing device you should delete it first.

If the problem persists, please contact your system administrator.

Code: devicemanagement.register.validation.single.device

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/settings/switch-device-cr-settings.html

​​​​​​
Try above solution
 


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