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Unable to play videos on university

  • October 17, 2024
  • 2 replies
  • 39 views

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Hi, 

I’m unable to watch any videos on university.

I tried watching in Microsoft Edge and Google Chrome - it doesn’t play in any of these. 

I cleared cookies and allowed third party cookies, but it doesn’t help.

Would you be able to help what else I can do to watch the videos?

Thank you 

 

Best answer by Aaron.Gleason

Hmmm. I would say something is not allowing the content to come through. Are you connected to your company’s VPN while trying to view this video?

We may be able to determine what is blocked by looking at the F12 developer tools menu, but we already know the video isn’t coming up.

Try this direct link to the video itself and see if it gets blocked:

(link removed)

I am making the assumption that videos from other platforms (e.g., YouTube) are working properly.

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2 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 503 replies
  • Answer
  • October 17, 2024

Hmmm. I would say something is not allowing the content to come through. Are you connected to your company’s VPN while trying to view this video?

We may be able to determine what is blocked by looking at the F12 developer tools menu, but we already know the video isn’t coming up.

Try this direct link to the video itself and see if it gets blocked:

(link removed)

I am making the assumption that videos from other platforms (e.g., YouTube) are working properly.


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • October 17, 2024

Thank you, that actually works! After allowing link that you shared I can watch videos on the university page.

 

Thank you!


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