Control Room just crashes whenever I click Dropdowns
I already tried clearing the Browser Cache, Reinstalled the agent and Restarted.
Solved
Control Roll Crashes Whenever I Click Any Dropdown
Best answer by Abhay Naik
Hi
This issue has been identified as a regression in Chromium, the open-source browser project that is the base for multiple browsers, including Google Chrome and Microsoft Edge. This issue has also been observed in Microsoft Edge v.124.x (124.0.2478.51), which was released on April 18.
Workaround: If you encounter this intermittent error, we recommend you to:
-
Clear the browser Cache.
-
Restart the browser and retry the UI action.
-
Until the final solution is delivered, we’d recommend delaying updating Chromium based browsers to v124.x; Google Chrome (124.0.6367.60 or 124.0.6367.61) and Microsoft Edge (124.0.2478.51).
Please keep checking the KB. AA team will be updating it with latest details.
Hello RPA Experts,
I am Also facing Same issue from today any solution.
I try Re-installing Agent bot does not work.
+6Hi, I am facing exact same issue. Anyone found a solution?
+7Hi
This issue has been identified as a regression in Chromium, the open-source browser project that is the base for multiple browsers, including Google Chrome and Microsoft Edge. This issue has also been observed in Microsoft Edge v.124.x (124.0.2478.51), which was released on April 18.
Workaround: If you encounter this intermittent error, we recommend you to:
-
Clear the browser Cache.
-
Restart the browser and retry the UI action.
-
Until the final solution is delivered, we’d recommend delaying updating Chromium based browsers to v124.x; Google Chrome (124.0.6367.60 or 124.0.6367.61) and Microsoft Edge (124.0.2478.51).
Please keep checking the KB. AA team will be updating it with latest details.
+12It’s a chrome issue: https://issues.chromium.org/issues/335553723#comment50
It looks like a fix is being pushed by Google, it’s not something that Automation Anywhere introduced
+1Dear
The problem persists even after clearing the cache, history, etc. It's advisable to switch to Firefox until the issue is resolved; it's more stable in this browser
.
+12Instructions:
- Go to chrome extensions
- Enable developer mode on right hand upper corner
- Load unpacked
- Select folder provided after unzipping
- Close and relaunch chrome
Again, this hot fix is from Google, this wasn’t an Automation Anywhere created issue and should be expected to be auto resolved in an upcoming chrome update
+2Micah.Smith wrote:
Instructions:
- Go to chrome extensions
- Enable developer mode on right hand upper corner
- Load unpacked
- Select folder provided after unzipping
- Close and relaunch chrome
Again, this hot fix is from Google, this wasn’t an Automation Anywhere created issue and should be expected to be auto resolved in an upcoming chrome update
That did it! I’m shocked that more developers are not impacted by this. Am I not following some best practices when it comes to bot dev?
+7You can also use below method
To regain access to the Control Room UI, refresh your browser. Navigate to the desired dropdown using keystrokes (TAB, SHIFT-TAB) without clicking on the problematic dropdown. Then, utilize the UP-DOWN arrows to make your selection.
+9This issue is now resolved. If the Chrome or Edge browser isn’t updated automatically, please upgrade your browser to the latest version
+1Reply
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