Skip to main content
Solved

Automation 360 v.24 On-prem longer than usual task execution

M
Forum|alt.badge.img+8

Hallo,

I’ve got a On-prem CR installation of AA360 v.24 and Unattened Bot Runner wth Agent v. 21.134 installed and Chrome Manifest V3 plugin.

Everything worked smoothly and then a few weeks ago something went wrong:

  • when logging to CR from Bot Runner or Bot Creator the Indicator of Bot Runner shows connection after 10-12 sec after loggin-in (previously it went to Log-In state immediately)
  • when running a Task with Unattended Bot Runner it takes twice as much time that it used to : logging to the machine, downloading dependencies and such takes longer than used, Especialy the moment when one task calls sub-task sor returns from from sub-tasks.

I need a clue how to test what is the reason for that issue and check what is causing such long undesigned delays,

I would be grateful for Your input,

greetings Michal

 

Best answer by MichalTurek

AmorimVinicius wrote:

Hy @MichalTurek, do you found the problem?

Hallo @AmorimVinicius It happened to be caused by company’s  network policies and firewall rules. Moving robots to the same network as Control Room solved the issue.

 

greetings

View original
Did this topic help answer your question?
This topic has been closed for comments

2 replies

A
Forum|alt.badge.img+1

Hy @MichalTurek, do you found the problem?

M
Forum|alt.badge.img+8
  • MichalTurek
  • Author
  • Navigator | Tier 3
  • 61 replies
  • Answer
  • October 23, 2024
AmorimVinicius wrote:

Hy @MichalTurek, do you found the problem?

Hallo @AmorimVinicius It happened to be caused by company’s  network policies and firewall rules. Moving robots to the same network as Control Room solved the issue.

 

greetings

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings