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We wanted to keep you informed about an important update: IQ Bot will officially reach its End of Life in March 2026. This means that after this date, there will be no new updates, support, or maintenance for the product.

If you are currently using IQ Bot on-premise, this announcement does not affect you, and you can continue using it as per your license.

Here’s what you need to know as we transition away from IQ Bot Cloud:
 

  • Support & Updates Until March 2026: You will continue to have access to support, critical fixes, and product documentation until March 2026.
  • Explore Document Automation: We’re excited to introduce our AI-powered Document Automation product as a seamless alternative! This new solution integrates into your automation processes and offers powerful capabilities for document data extraction.
  • IQ Bot DA Bridge Package: We’ve also introduced the IQ Bot DA Bridge package, which will allow you to run your “As-Is” learning instance setup within Document Automation. You can export the learning instances and import them in Document Automation.


FAQs: Have questions? Our FAQ page has answers to common queries.

As a next step, we recommend discussing this transition with your COE/Automation Team and implementation partners who have built your existing automations using IQ Bot. If you or your automation developers have further questions after reviewing the documentation, our team is here to support you! You can raise a ticket with our Support Team or reach out to your Customer Success Manager or Account Team for assistance.

Thanks for sharing this ​@Lu.Hunnicutt!


@Lu.Hunnicutt Thank you for sharing the information.

Does AA account teams / CSM / TAM are going to inform the same to existing customers who are using IQ bot ?


Thank you for sharing the important update ​@Lu.Hunnicutt !


@Lu.Hunnicutt Thank you for sharing the information.

Does AA account teams / CSM / TAM are going to inform the same to existing customers who are using IQ bot ?

Yes, all that information will go out to existing customers. They will send incremental reminders along the way as it gets closer to next March as well.


Hi ​@Lu.Hunnicutt 

In short, does it mean existing bots wont be able to process documents using IQ bot post March 2026? Our bots are hosted on Cloud.