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Navigator | Tier 3
July 20, 2026
Solved

Where exactly is allow fast switching?

  • July 20, 2026
  • 13 replies
  • 187 views

Hey guys, 

I checked devices under administration and below is what I see:
 


And there’s another devices manage > devices below is what I see:
 

I already have a bot agent installed on my windows laptop. where exactly can I find the switching option?

Best answer by sayanidutta

  ​@spandana 4141 You may try enabling this “Apps on device” if this is not enabled already before proceeding with the Bot agent installation.

 

13 replies

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
July 20, 2026

@spandana 4141 It will automatically switch when you connect your Bot Agent to the new control room. 

Navigator | Tier 3
July 20, 2026

@spandana 4141 It will automatically switch when you connect your Bot Agent to the new control room. 

I tried to connect and its downloading a new bot agent.


In the settings > Dei​​​​​​vices > credentials I already saving my device specific username and password. After saving, i don’t see any default devices or local device options to connect to.


If i try to install the agent again, it’s asking for an permission elevation. 

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
July 20, 2026

@spandana 4141 Check your Settings > Apps > Installed apps to verify the Bot Agent is installed on this computer.

If it is, you may have installed with only local credentials. In that case, you will have to uninstall and reinstall the Bot Agent. I recommend installing for “All Users” which does require privilege elevation.

On the other hand, a Bot Agent may not be necessary for everything you’re doing as part of the AIAE Cert. Only Task Bots and testing AI Skills requires a Bot Agent. Everything else does not.

Navigator | Tier 3
July 20, 2026

@spandana 4141 Check your Settings > Apps > Installed apps to verify the Bot Agent is installed on this computer.

If it is, you may have installed with only local credentials. In that case, you will have to uninstall and reinstall the Bot Agent. I recommend installing for “All Users” which does require privilege elevation.

On the other hand, a Bot Agent may not be necessary for everything you’re doing as part of the AIAE Cert. Only Task Bots and testing AI Skills requires a Bot Agent. Everything else does not.

Ahhh.. I see your point. Let me try installing it for all users. 

Navigator | Tier 3
July 21, 2026

@spandana 4141 Check your Settings > Apps > Installed apps to verify the Bot Agent is installed on this computer.

If it is, you may have installed with only local credentials. In that case, you will have to uninstall and reinstall the Bot Agent. I recommend installing for “All Users” which does require privilege elevation.

On the other hand, a Bot Agent may not be necessary for everything you’re doing as part of the AIAE Cert. Only Task Bots and testing AI Skills requires a Bot Agent. Everything else does not.

Ahhh.. I see your point. Let me try installing it for all users. 

I have the agent installed for “all users” but it’s still the same when I try deploying.

 

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
July 21, 2026

@spandana 4141 Your screen shot does not show the entire screen. Do you see a notification in the upper-right corner of your screen asking you to enable the AA extension? Is the AA extension installed? Enabled?

If it is not installed, install it from here:

https://chromewebstore.google.com/detail/automation-360/bboccnojhhoegfffpcllbeigipedjedf

Navigator | Tier 3
July 21, 2026

@spandana 4141 Your screen shot does not show the entire screen. Do you see a notification in the upper-right corner of your screen asking you to enable the AA extension? Is the AA extension installed? Enabled?

If it is not installed, install it from here:

https://chromewebstore.google.com/detail/automation-360/bboccnojhhoegfffpcllbeigipedjedf

Yup, I already have it enabled

 

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
July 21, 2026

@spandana 4141 You will have to engage your IT department from here. Something is blocking the communication between the extension, browser, and our control room(s).

Navigator | Tier 3
July 21, 2026

@spandana 4141 You will have to engage your IT department from here. Something is blocking the communication between the extension, browser, and our control room(s).

I’ve tried that, and no luck. Mailed the community mail, gotta wait for them to respond. 
Thanks for the help :D

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
July 21, 2026

@spandana 4141 Yeah, sorry. There are too many things that could interfere. What I might recommend is to use a personal device. Those are usually free from blocking applications, though some anti-virus and firewall software does interfere. The Community email will be forwarded to me, unfortunately, so I think you’re going to have to try another device.