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User Not Logged into the machine

  • September 15, 2026
  • 3 replies
  • 34 views

I have tried all the steps suggested by documentation and verified that my control room is set up with the credentials given to me but each run and while in the middle of developing the control room will still prompt User Not Logged into the machine. Can I please get some assistance?

3 replies

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • September 15, 2026

​@kenbar01 Please watch this video for assistance:

Raising a command prompt and using the command “whoami” (all one word) will give you the domain\machine name needed to eliminate your issue.

  • kenbar01
  • Author
  • Ground Control | Tier 1
  • September 15, 2026

I tried this and still have issue. Tried on another device as well

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • September 15, 2026

​@kenbar01 Then there is something interfering with the operation. 

Anti-virus software
Firewall software
MDM (mobile device management) software
Corporate firewalls
Local policies regarding writing to specific folders

The list goes on. You need to get assistance from your IT department because regular functionality is not working. Something is interfering. 

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