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user logged in error when running first task bot

  • Jul 28, 2026 6:49 PM UTC
  • 4 replies
  • 128 views

Hello everyone, I am taking the Building Foundations in Automation module and following the video step by step to create my task bot." When I click Run, it starts deploying and shows "notifying device," but then fails with error ba user logged in, message "user not logged into machine." I'm using Windows 11 with a connected bot agent, registered device, and I can log into Windows with my password. This is my first bot in the Pathfinder Academy environment. Is there any additional configuration required for the device, bot agent, or control room? Thank you.

 

Best answer by Aaron.Gleason

​@jawadshowja Be sure and search before posting as this was answered yesterday.

For the device username, click the curly arrow. Leave the password field blank.

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4 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • Answer
  • Jul 28, 2026 6:51 PM UTC

​@jawadshowja Be sure and search before posting as this was answered yesterday.

For the device username, click the curly arrow. Leave the password field blank.


  • Author
  • Ground Control | Tier 1
  • Jul 28, 2026 6:55 PM UTC

 

Now it is working.

Thanks.

 


  • Cadet | Tier 2
  • Nov 3, 2026 6:52 PM UTC

 

Now it is working.

Thanks.

 

what worked for you in order to start working now?


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • Nov 3, 2026 9:03 PM UTC

​@sergio.ortiz Using the local domain and username for the Bot Agent.

The “whoami” command from the command prompt will tell you the domain and username. 

c:\> whoami
mydomain\myusername

That value (mydomain\myusername, which obviously will be different for your system) is what you use for the Bot Agent’s username, leaving the password field (if present) blank.