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Question

Unable to Resubmit Use Case – Submission Issue

  • September 25, 2026
  • 6 replies
  • 61 views

Hi Team,

I received an email asking me to resubmit my use case. However, I’m unable to add/upload the template while trying to resubmit it.

I’m getting the following message:

“ It appears you have already submitted your project. Contact community@automationanywhere.com if you need assistance. ”

Could you please help me resolve this issue and let me know how I can successfully resubmit my use case?

I would appreciate your assistance with this.

    6 replies

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • September 25, 2026

    ​@syed.b1 If you see “... already submitted your project...” instead of “... already resubmitted your project...”, check to ensure you’re following the correct link. If you are certain you are, then try submitting again.

    • syed.b1
    • Author
    • Ground Control | Tier 1
    • September 25, 2026

    please find the SS below, this is what i am getting when i click on the launch site :

     

     

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • September 25, 2026

    ​@syed.b1 Yeah, definitely the wrong link. I checked the link in AAU and it is correct. Please send me a screenshot of the entire browser window so I can see the URL line.

    • syed.b1
    • Author
    • Ground Control | Tier 1
    • September 25, 2026

    Please find it below: 

     

    Aaron.Gleason
    Automation Anywhere Team
    Forum|alt.badge.img+6
    • Aaron.Gleason
    • Automation Anywhere Team
    • September 25, 2026

    ​@syed.b1 Yes, that’s the wrong link. Find the correct link sent from the re-submission invitation email. The page you’re currently visiting is the initial submission page. 

    If you haven’t received that invitation email yet, check your junk/spam folder. If you still can’t find it, contact community@automationanywhere.com and request it.

    • syed.b1
    • Author
    • Ground Control | Tier 1
    • September 25, 2026

    yes i have not received it yet.

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