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Ground Control | Tier 1
July 21, 2026
Solved

unable to access course video contents

  • July 21, 2026
  • 8 replies
  • 178 views

I am unable to access the video

 

Best answer by Aaron.Gleason

@Stefan Ko ​@SriganeshKK ​@jawadshowja ​@haiyan.he ​@ishnaka 

Things should be sorted now. We apologize about the disruption. 

8 replies

Ground Control | Tier 1
July 21, 2026

try clearing your browser cache and cookies, disabling extensions like ad blockers, or refreshing the page.

Stefan Ko
Ground Control | Tier 1
July 21, 2026

Same here. Should it work on iPad/iPhone?

ishnakaAuthor
Ground Control | Tier 1
July 21, 2026

Tried:

  1. Clearing cache & history
  2. updating chrome
  3. tried from different browsers
  4. Enabling extensions, pop ups

still not playing. same errro 224002

ishnakaAuthor
Ground Control | Tier 1
July 21, 2026

Same here. Should it work on iPad/iPhone?

I was also trying from iphone

haiyan.he
Ground Control | Tier 1
Ground Control | Tier 1
July 21, 2026

I am having the same issue with my work laptop due to my employer blocked unauthorized videos from outside. So I watch the tutorials in my own laptop. 

Haiyan He
Lu.Hunnicutt
Pathfinder Community Team
Pathfinder Community Team
July 21, 2026

Thanks everyone! We are looking into this. 

Let's Connect! www.linkedin.com/in/lu-hunnicutt-1290jan
Ground Control | Tier 1
July 21, 2026

@ishnaka 

This should work mostly with your personal laptop. You can watch the videos from phone as well. But laptop would be best when we start to work on use cases. 

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
July 21, 2026

@Stefan Ko ​@SriganeshKK ​@jawadshowja ​@haiyan.he ​@ishnaka 

Things should be sorted now. We apologize about the disruption.