Skip to main content
Solved

Unable access/Login to Control Room for this boot camp

  • August 3, 2026
  • 9 replies
  • 58 views

Hi Team, 

 

i am not able to login to Control room with the credentials provided in the email when i have registered for this boot camp. Below is the image for your reference. Can someone please help me with this?

 

 

Best answer by Aaron.Gleason

@bennurpruthvi Multiple accounts for the same person are not allowed and are disabled. Use your primary account only. 

9 replies

Oli.Morris
Automation Anywhere Team
Forum|alt.badge.img+4
  • Automation Anywhere Team
  • August 3, 2026

Hi ​@bennurpruthvi 

You signed up to Pathfinder Training Camp with 4 separate email address. Our system captured that and disabled the other ones accordingly.

Please use the original account.

Oli


Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+6
  • Automation Anywhere Team
  • Answer
  • August 3, 2026

@bennurpruthvi Multiple accounts for the same person are not allowed and are disabled. Use your primary account only. 


  • Author
  • Ground Control | Tier 1
  • August 3, 2026

I have NO access for another username registered in my comapany’s email address as well. Hence i created this one with my personal email. It will be really helpful if you can enable access for atleast one username. Thanks you


Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+6
  • Automation Anywhere Team
  • August 3, 2026

@bennurpruthvi Use your tgeaD______ account only. It is points to your p___.b@he____.com email address.


  • Author
  • Ground Control | Tier 1
  • August 3, 2026

Hi ​@Aaron.Gleason 

The email ID mentioned in is not correct. the correct email ID is PruthviB@He_____.com There is no dot(.) after Pruthvi. 

For this the USer ID i have received is : lCHuj______9

Can you Please help me with this ?

 


Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+6
  • Automation Anywhere Team
  • August 3, 2026

@bennurpruthvi You created multiple accounts, including that one you mentioned above for that email address. Of the multiple email accounts you made, only the p.b@h.com was the only one that had any activity. All the other accounts were disabled, and will stay disabled.

Registering multiple accounts for this program is not allowed.


  • Author
  • Ground Control | Tier 1
  • August 3, 2026

@bennurpruthvi You created multiple accounts, including that one you mentioned above for that email address. Of the multiple email accounts you made, only the p.b@h.com was the only one that had any activity. All the other accounts were disabled, and will stay disabled.

Registering multiple accounts for this program is not allowed.

The Email ID mentioned is not correct. p.b@h.com. its an incorrect email ID. 

the correct email ID is pruthvib@hexaware.com


Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+6
  • Automation Anywhere Team
  • August 3, 2026

@bennurpruthvi Obviously I used an abbreviated email address.

We cannot fix your email address. Should you need a password reset, contact community@automationanywhere.com and we will reset it. Otherwise, there is no reason to correct the email address.


  • Author
  • Ground Control | Tier 1
  • August 3, 2026

@bennurpruthvi We cannot fix that email address. Should you need a password reset, contact community@automationanywhere.com and we will reset it. Otherwise, there is no reason to correct the email address.

Thank you ​@Aaron.Gleason , will request community@automationanywhere.com to reset the password.