Ground Control | Tier 1

Question

Error During Getting started with Automation Co-Pilot for Automators Course

Forum|Forum|28 days ago
July 27, 2026
8 replies
120 views

Hi, when doing the “Task automation Prompt” part of the course “Getting started with Automation Co-Pilot for Automators” I get the following message error:

“The tool returned an error message: "Task bot on Windows platform does not support the following actions in the packages: API Task." This means the requested automation cannot be planned as described due to platform limitations.

Would you like to:

Update the request to remove or modify the API Task requirement?
Provide additional details to adjust the automation process?
Let me know how you'd like to proceed!”

This occurs when using the prompt:

“Create a task automation that is part of a process. This task sends customers with a ticket status of "closed" a survey. The status is verified via API Task. Present a message on screen, verifying the email was sent to the Customer. Export this data into a CSV file.”

Best!!

Automation Co-Pilot

Aaron.Gleason

Automation Anywhere Team

@IYS Hello. I have to agree with the error message that the API Task package is unavailable in a Task Bot, but the big question is how and why you got this message. 😅

Would you mind sharing a screen shot of your automation list? Did you create this automation or was it imported from a file?

Thanks!

I

IYSAuthor

Ground Control | Tier 1

Hi Aaron, I was just following the instructions of the course, I create a task bot, click on Co-Pilot, and paste the attached prompt.

Now, I’m not in my Computer, I will add the required imagen later.

Best,

Aaron.Gleason

Automation Anywhere Team

@IYS The Automation Co-Pilot for Developers may have tried inserting an action from the API Task package into a Task Bot. If it does, that’s a mistake.

I tried with your same prompt and got this:

I

IYSAuthor

Ground Control | Tier 1

@Aaron.Gleason, I've attached some images from the course video, for you to review the exact instructions on the video:

Create a Task bot (min 18:12):

Open Co-Pilot:

Paste the Prompt:

Result Obtain on the video:

Please let me know How I can get the same result.

Best,

A

AbhijithRPAutomation

Ground Control | Tier 1

Hi there, I encountered the same issue. Instead of running the prompt using Plan, I directly clicked the Build button and pasted the prompt there. It worked for me. Hopefully, this helps!

Aaron.Gleason

Automation Anywhere Team

@IYS Yeah, this is one of those situations that AI won’t give you the same results every time. You may have to modify its output occasionally. It was trained from millions of automations but AI naturally goes its own way. There is no way I can guarantee you’ll get the same result as the video. Sorry.

S

Shivam999

Ground Control | Tier 1

Hi @Aaron.Gleason, I am also getting the same error message from co-pilot after following the same steps shown in the lecture. I am attaching the response as well for you reference:
Co-Pilot Response:

It seems that the tool encountered an issue and could not generate a plan for your request. The error message indicates that the "Task bot on Windows platform does not support the following actions in the packages: API Task."

This means that the specific action of verifying the ticket status via an API task might not be supported in the current environment.

Would you like to:

Modify the request to remove or adjust the API task requirement?
Provide more details about the API task or the process?
Cancel the request?

Please let me know how you'd like to proceed!

Aaron.Gleason

Automation Anywhere Team

@Shivam999 LLMs aren’t perfect. If Automation Co-Pilot is trying to insert actions from the API Task package into a Task Bot, that is flawed. It won’t run. You must look at the code and realize that it inserted the wrong action.

I believe the Automation Co-Pilot itself says, “LLMs make mistakes. Verify the actions before running your automation” or something to that effect. Just because you’re following the same steps shown in the lecture does not mean you will get the same output every time. LLMs are weird like that.

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