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Question

Clarification Required on Automation Anywhere Username for Folder Structure

  • September 2, 2026
  • 5 replies
  • 41 views

Hi Team,

I would like to clarify the username that should be used while creating the required folder structure in AA control room.

The Automation Anywhere login username provided to me is:

32351DEB

However, the username displayed in the Control Room is:

32351deb

Since the username is mentioned as case-sensitive, could you please confirm which username should be used while creating the folder structure?

 

Thanks

5 replies

  • Ground Control | Tier 1
  • September 2, 2026

Use the username displayed next to the profile icon in the Control Room.


  • Author
  • Ground Control | Tier 1
  • September 2, 2026

@Rut Patel thanks for the clarification.


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • September 2, 2026

@Rut Patel ​@Akram_Mohammad 

THAT IS INCORRECT. Use your case sensitive username from your credentials email. The one displayed in the lower left corner is cast to lower case. 


  • Author
  • Ground Control | Tier 1
  • September 2, 2026

@Aaron.Gleason Thanks for correction.

 


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • September 2, 2026

@Akram_Mohammad As I say in class, “Everything is case sensitive, even when it’s not.”  😁