Meet MVP José Ferrer, Intelligent Automation Portfolio & Platform Manager at Ricoh

Meet MVP José Ferrer, Intelligent Automation Portfolio & Platform Manager at Ricoh
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You’ve seen them quite often around the Pathfinder-verse, heard them speak at events or virtual meetings, maybe even dialogued with them in a forum thread—they’re our Most Valuable Pathfinders! They are the spark keeping the Pathfinder Community ablaze, so it was about time we took a beat to really get to know each one of our MVPs better and share their unique stories with you!

So without further ado, let’s get to know...


José Ferrer


The Basics

  • Years of Automation Experience: 15 years
  • Current Company: Ricoh
  • Official Title: Intelligent Automation Portfolio & Platform Manager

But this is how José would actually describe what he does: I help people get rid of their daily, weekly, and monthly mundane and repetitive tasks.

  • Biggest Professional Achievement to date: When José joined Ricoh, there were 30 processes in production. His proudest professional achievement has been helping the organization stabilize its automations, complete the A360 migration, and ultimately scale up to 50 processes in production and counting.


Five Fun Facts

  • His birthday is December 22
  • His ideal superpower would be super development capabilities!
  • His favorite TV show is Peaky Blinders.
  • His most adventurous endeavor to-date was growing an automation consultancy in Spain. (Talk about grit!)
  • The places he’d most like to travel to next are Greenland and Iceland


Expertise / Specializations


José is a true visionary in the field of automation. He shared with us his thoughts on how automation is changing the way we work and how the combination of automation and generative AI positively impacts that new workflow. He believes organizations need to embrace these technologies—having confidence in what automation can achieve will only open the door to new innovations.

If José had one piece of advice for someone new to automation it would be:

“Listen to different uses of automation and keep an open mind. Leverage what’s been done in the past at your organization, for example, maybe with Excel files, and observe those solutions through an automation toolset and mindset.”


José in the Community


As a member of the Automation Anywhere community and MVP group, José has enjoyed driving meaningful change with his automation peers. He’s found that his fellow MVPs are an invaluable collective of support and inspiration. He’s been able to lean on his comrades for advice in several areas, like how to grow an internal community and how to apply automation in different areas.

What’s Next for José


As his team enters a new fiscal year at Ricoh, José’s focus is continuing to scale the automation program and promoting its resources, benefits, and impressive metrics across the entire organization.

Thank you, José, for letting us all get to know you better. And thank you for your continued contributions to our Pathfinder Community!

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