The following terms apply to the AI Features (as defined below) in the Automation Anywhere, Inc. (“AAI”) Automation + AI Products listed herein and are governed by and supplement the terms and conditions of AAI's Intelligent Automation Agreement, or such other software agreement negotiated between AAI and the entity (the “Customer”) accessing and using the Automation + AI Products (the “Agreement”). Terms capitalized but not defined herein shall have the meanings given to them in the Agreement. By agreeing to these AI Terms, by either (1) clicking a box indicating acceptance, (2) using the Automation + AI Products, or (3) executing an Order Form that references these AI Terms, you represent that you have full power, capacity, and authority to accept the terms herein on behalf of Customer.   

AAI’s Principles for Responsible Use of AI 

At Automation Anywhere, we are guided by our vision to fuel the future of work by unleashing human potential through AI-powered automation. We recognize the transformative power of AI technology and the profound impact it has on society. We are committed to ensuring that our AI systems not only comply with global regulations but also uphold the highest ethical standards. Our Responsible AI principles serve as the cornerstone of this commitment, guiding our actions to promote transparency, fairness, and accountability in all aspects of AI development and deployment.  Please see our framework for Responsible Use of AI here. Customer acknowledges AAI’s commitment to and framework for the responsible use of AI and agrees not to use the AI Features in a manner that would be inconsistent therewith. 

Automation + AI Products: 

• Enterprise Platform (including AI Agent Studio, AI Agents, AI Skills, and Security and Governance Tools) 

• Document Automation  

• Automator AI (including Autopilot, Generative Recorder, and Co-Pilot for Automators) 

• AAI Enterprise Knowledge 

Terms and Conditions 

1. Use of AI Features. Customer may submit Customer Data (including in the form of prompts or queries) to the AI Features ("Inputs") and receive outputs from the AI Features ("Outputs"). “AI Features” means the large language models (“LLMs”) or other machine learning or artificial intelligence features of the Automation + AI Products. 

2. Training. AAI may use Inputs and Outputs to train and improve the AI Features, but only if such Inputs and Outputs have been (a) de-identified or anonymized so that they do not identify Customer, its users, or any other person and (b) aggregated with data of other customers.  

3. Special Processing Terms for Generative Recorder. For customers located outside the US and EU, anonymized prompts used by the Generative Recorder vision fallback feature may be routed to and processed in regions where supported GenAI models are available (currently the US and EU). 

4. Outputs. Where the Output contains contents of text, audio, documents, images, or files submitted by Customer to the Services, Outputs are deemed to be Customer Data, subject to these AI Terms. Where the Output contains suggestions, commands, or components of a bot, Customer is authorized to use Outputs subject to the terms of the Agreement, including these AI Terms. 

5. Similar Outputs. Customer acknowledges that Outputs provided to Customer may be similar or identical to Outputs independently provided by AAI to others. 

6. Infringement by Outputs. Due to the nature of the AI Features, and because Customer controls the content of the Inputs, AAI does not represent or warrant that (a) any Output does not incorporate or reflect third-party content or materials or (b) any Output will not infringe third-party intellectual property rights. AAI disclaims any liability for claims of intellectual property infringement or misappropriation by Outputs, including claims for indemnity in relation thereto, and any such claims are excluded from AAI’s indemnity obligations under the Agreement. 

7. Disclaimer. OUTPUTS ARE GENERATED THROUGH MACHINE LEARNING PROCESSES AND ARE NOT TESTED, VERIFIED, ENDORSED OR GUARANTEED TO BE ACCURATE, COMPLETE OR CURRENT BY AAI, TO THE EXTENT PERMITTED BY APPLICABLE LAW. CUSTOMER SHOULD INDEPENDENTLY REVIEW AND VERIFY ALL OUTPUTS AS TO APPROPRIATENESS FOR ANY OR ALL CUSTOMER USE CASES OR APPLICATIONS. THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THE AGREEMENT FOR THE SERVICES PROVIDED UNDER THE CLOUD AUTOMATION AGREEMENT APPLY TO THE AI FEATURES. 

8. Third Party Terms. Customer agrees to abide by any third-party terms, conditions, and restrictions relating to the AI Features specified under "Third-Party Terms" below. 

9. Compliance with Law. AI Features may not be used by Customer in any way prohibited by law, regulation, government order, or decree, or for any use that violates the rights of third parties. Customer may not use AI Features in a manner that would constitute a prohibited AI practice under Regulation (EU) 2024/1689 of the European Parliament and of the Council of 13 June 2024 laying down harmonized rules on artificial intelligence (“EU AI Act”), or that would make the AI Features qualify as a high-risk AI system under the EU AI Act. Customer is solely responsible for applying human oversight and conducting any legally required assessments and processes applicable to its use of AI Features.   

10. Disallowed Customer Usage of AI Features.  The AI Features may not:  

1. be used for social scoring or predictive profiling that would lead to discriminatory, unfair, biased, detrimental, unfavorable, or harmful treatment of certain persons or groups of persons; 

2. categorize people based on their biometric data to infer characteristics or affiliations about them such as race, political opinions, trade union membership, religious or philosophical beliefs, or sex life or sexual orientation; 

3. be used for ongoing surveillance or real-time or near real-time identification or persistent tracking of the individual using any of their personal information, including biometric data; 

4. be used in a manner that poses a risk of harm to the health, safety or fundamental rights of an individual, including by materially influencing the outcome of decision-making which may have a consequential impact on any individual’s legal position, financial position, life opportunities, employment opportunities, human rights, or result in physical or psychological injury to an individual; 

5. engage in the unauthorized practice of law, or offer tailored legal advice without a qualified person reviewing the information (our AI Features are not fine-tuned or intended to provide legal advice - you should not rely on our AI Features as a sole source of legal advice); 

6. offer tailored financial or tax advice without a qualified person reviewing the information (our AI Features are not fine-tuned or intended to provide financial or tax advice - you should not rely on our AI Features as a sole source of financial or tax advice); or 

7. tell someone that they have or do not have a certain health condition, or provide instructions on how to cure or treat a health condition (our AI Features are not fine-tuned or intended to provide medical information - you should never use our AI Features to provide diagnostic or treatment services for serious medical conditions). 

11. Bring Your Own License (“BYOL”) Applications. If Customer chooses to bring its own LLMs or other machine learning or artificial intelligence features to integrate with the AAI Automation Success Platform (each a “BYOL Application”), Customer’s use of the BYOL Application will be subject to the terms applicable to that BYOL Application, and these AI Terms shall not apply. AAI shall have no liability for damages caused by or arising out of use of a BYOL Application. 

Third-Party Terms 

Microsoft: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/code-of-conduct  

Google: https://policies.google.com/terms/generative-ai/use-policy   

AWS: https://aws.amazon.com/machine-learning/responsible-ai/policy/