Meet ERIC: Our Event Readiness and Information Collector that will make sure you’re ready for Training Camp

Meet ERIC

ERIC is our tool for ensuring that students have the correct access rights for our Training Camps and Challenges. It is a small diagnostic tool which runs the Automation Anywhere components you’ll need for the Camp/Challenge. This means that typically, ERIC will need to be run on a Bot Runner machine within your corporate network.
 

How to Use ERIC

Step 1: After you’ve received the login details to the Control Room from community@automationanywhere.com, you will need to login.

Step 2: Ensure you’ve connected your device to the Control Room (this could be a local or remote one). If you don’t see a green check mark in the red highlighted area then proceed to Step 3, otherwise, go to Step 10:

Step 3: Click the device icon on the bottom left and then select Connect local device

Step 4: This will begin the process of connecting your machine to the Control Room. Select Connect to my computer

Step 5: The bot agent will start to download. Once completed, open it and follow the on screen instructions.

Step 6: Once completed, back in your browser you should now see that the Control Room detects the connection:

Step 7: If the browser extension has not been installed, click on the link called “Automation Anywhere extension”:

Step 8: Then click, Add to Chrome in the new window (or the equivalent in Microsoft Edge) and Add Extension:

Step 9: Returning back to the Control Room you should now see that the extension is enabled and you’ve fully connected to the Control Room:

Step 10: In order to run ERIC correctly, your device must have a username and password entered. Click on your username at the bottom left of the screen and click My Settings:

Step 11: Then click on Devices and Edit, and enter in the username and password for your device:

Step 12: If you don’t know your username, open up a Windows Command Prompt and type whoami followed by a carriage return. You may see something like:

Note: Please speak to your IT Administrator if you can’t complete this step - we are unable to help you with your corporate settings.

Step 13: Back in the home page of the Control Room, navigate to the “Automation” link in the left menu. In the Public workspace you should see:

Step 14: From here, clone the ERIC process by clicking the 3 dots to the righthand side of ERIC and clicking on the first icon called Clone process:

Step 15: Then in the private workspace, click Copy process:

Step 16: IMPORTANT! Now click on the copied ERIC process:

Step 17: You should see the following screen. From here you can then select Run:

Step 18: You should see the following window open. Press Submit and ERIC will run and begin testing your connection:

Step 19: Click on the Results option on the left hand side and you will see ERIC’s results:

If you’re using Microsoft Edge, you may see a FAIL next to Bot Runner Chrome - this is totally fine. If you’re receiving any other errors, please follow the Common Issues links which you can see in the Results window of ERIC.

Setup Chrome/Edge extension: https://community.automationanywhere.com/guidelines-faqs-85036/meet-eric-our-event-readiness-and-information-collector-that-will-make-sure-you-re-ready-for-training-camp-89659/index3.html?postid=101207#post101207

Install Bot Agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

Set user device credentials: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html