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Meet ERIC

ERIC is our tool for ensuring that students have the correct access rights for our Training Camps and Challenges. It is a small diagnostic tool which runs the Automation Anywhere components you’ll need for the Camp/Challenge. This means that typically, ERIC will need to be run on a Bot Runner machine within your corporate network.
 

How to Use ERIC

Step 1: After you’ve received the login details to the Control Room from community@automationanywhere.com, you will need to login.

Step 2: Ensure you’ve connected your device to the Control Room (this could be a local or remote one). If you don’t see a green check mark in the red highlighted area then proceed to Step 3, otherwise, go to Step 10:

Step 3: Click the device icon on the bottom left and then select Connect local device

 

Step 4: This will begin the process of connecting your machine to the Control Room. Select Connect to my computer

 

 

Step 5: The bot agent will start to download. Once completed, open it and follow the on screen instructions.

Step 6: Once completed, back in your browser you should now see that the Control Room detects the connection:

Step 7: If the browser extension has not been installed, click on the link called “Automation Anywhere extension”:

Step 8: Then click, Add to Chrome in the new window (or the equivalent in Microsoft Edge) and Add Extension:

Step 9: Returning back to the Control Room you should now see that the extension is enabled and you’ve fully connected to the Control Room:

Step 10: In order to run ERIC correctly, your device must have a username and password entered. Click on your username at the bottom left of the screen and click My Settings:

Step 11: Then click on Devices and Edit, and enter in the username and password for your device:

Step 12: If you don’t know your username, open up a Windows Command Prompt and type whoami followed by a carriage return. You may see something like:

Note: Please speak to your IT Administrator if you can’t complete this step - we are unable to help you with your corporate settings.

Step 13: Back in the home page of the Control Room, navigate to the “Automation” link in the left menu. In the Public workspace you should see:

Step 14: From here, clone the ERIC process by clicking the 3 dots to the righthand side of ERIC and clicking on the first icon called Clone process:

Step 15: Then in the private workspace, click Copy process:

Step 16: IMPORTANT! Now click on the copied ERIC process:

Step 17: You should see the following screen. From here you can then select Run:

Step 18: You should see the following window open. Press Submit and ERIC will run and begin testing your connection:

Step 19: Click on the Results option on the left hand side and you will see ERIC’s results:

If you’re using Microsoft Edge, you may see a FAIL next to Bot Runner Chrome - this is totally fine. If you’re receiving any other errors, please follow the Common Issues links which you can see in the Results window of ERIC.

 

Setup Chrome/Edge extension: https://community.automationanywhere.com/guidelines-faqs-85036/meet-eric-our-event-readiness-and-information-collector-that-will-make-sure-you-re-ready-for-training-camp-89659/index3.html?postid=101207#post101207

Install Bot Agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

Set user device credentials: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html

Posting my Eric results

 

 

Hi,
Ready with setup

 

 

Hi , I am not able to install bot agent and connect my device on Mac. Please help me

Hi, I am getting PASS for 1 of them. Please advise

 

 

Hi , I am not able to install bot agent and connect my device on Mac. Please help me

Hi ​@Shweatal,
I am not sure if the Bot Agent works on Mac OS. I believe you need a Windows OS.
​@Marc Mueller ​@Aaron.Gleason please correct me if I am wrong here.

Hi, I am getting PASS for 1 of them. Please advise

 

 

Hi ​@Satarupa,
Please follow below steps and see if that helps:
1. Uninstall the already installed bot agent (if any) from your machine.
2. Make sure that you are logged into the AA Control Room that is provided specifically for this training. It should be something like this - https://aa-devx-sbx.cloud.automationanywhere.digital/#/login?next=/dashboard/home
3. Now install the bot agent from this AA Control Room and enable the Google Chrome and MS Edge Browser extensions with full access (On every site, enable in incognito mode, etc.).
4. Rerun ERIC.

Hi ​@Vatsy and ​@Shweatal,

as far as I know there is no for MAC.

I read somewhere that this is planned but not sure if it is available now… 🤔

​@Aaron.Gleason could you bring some light in the dark please?😉

 

Cheers

Marc

Hi, I am getting PASS for 1 of them. Please advise

This is due to the Bot Agent not being installed on your machine. Follow the instructions in our post and you’ll be good to go.

All - As of today, we’ve updated ERIC and the instructions on page 1 of this post, accordingly.

Only 1 is showing as pass, above three are just blank, no error either

I have the same, were you able to fix it? Any help is appreciated! :)

Only 1 is showing as pass, abve three are just blank, no error either

I have the same, were you able to fix it? Any help is appreciated! :)

Hey ​@domerentnest this will be because you’ve not setup the Bot Agent and Chrome Extension correctly. We’ve updated the instructions in our opening post, here.

We’ve also updated ERIC. If you delete it out of Private and re-clone from Public you’ll be good to go.

You will need a Windows PC (or a VM on a Mac like Parallels or VirtualBox) to run these exercises. 

You will need a Windows PC (or a VM on a Mac like Parallels or VirtualBox) to run these exercises. 

Thanks for the confirmation ​@Aaron.Gleason!

Only 1 is showing as pass, abve three are just blank, no error either

I have the same, were you able to fix it? Any help is appreciated! :)

Hey ​@domerentnest this will be because you’ve not setup the Bot Agent and Chrome Extension correctly. We’ve updated the instructions in our opening post, here.

We’ve also updated ERIC. If you delete it out of Private and re-clone from Public you’ll be good to go.

Thank you!! It still does not work. 😞 I believe it is clashing with my work environment. I might be wrong - but I have the latest Bot update installed.

getting error like this what needs to do 
 

 

getting error like this what needs to do 
 

 

The Bot couldn’t access your Downloads folder or you put in an incorrect file path in the form. Can you try again with another file path?

i have already tried with multiple path, i am getting same error message only. i guess it looks the boot tries to download a file from a path, may be that path is blocked. since i am working in my office laptop

i have already tried with multiple path, i am getting same error message only. i guess it looks the boot tries to download a file from a path, may be that path is blocked. since i am working in my office laptop

Could be. This is the URL we try to download from

yes this URL has been blocked by our organization, i will check to get it white listed, thanks for your quick support.

I am still getting the following errors in ERIC. I have tried all of the solutions in the thread. Is there something I am missing?

 

I am still getting the following errors in ERIC. I have tried all of the solutions in the thread. Is there something I am missing?

 

​@AEGC this is an issue with your Chrome/Edge browser extension. You need to make sure this is enabled and installed as per the instructions in the first post of this thread.

Oli.Morris wrote:

​@AEGC this is an issue with your Chrome/Edge browser extension. You need to make sure this is enabled and installed as per the instructions in the first post of this thread.

​@Oli.Morris Is there a particular way I need to uninstall & reinstall the extension to make it work? Because my settings say that it is installed & enabled

Oli.Morris wrote:

​@AEGC this is an issue with your Chrome/Edge browser extension. You need to make sure this is enabled and installed as per the instructions in the first post of this thread.

​@Oli.Morris Is there a particular way I need to uninstall & reinstall the extension to make it work? Because my settings say that it is installed & enabled

​@AEGC if you see this:

when you right click on the extension icon and select “Options” then I’d recommend uninstalling and reinstalling the Bot Agent. Following our guide in the first post, you should see the green check marks in the Control Room:

 

Oli.Morris wrote:

​@AEGC this is an issue with your Chrome/Edge browser extension. You need to make sure this is enabled and installed as per the instructions in the first post of this thread.

​@Oli.Morris Is there a particular way I need to uninstall & reinstall the extension to make it work? Because my settings say that it is installed & enabled

​@AEGC if you see this:

when you right click on the extension icon and select “Options” then I’d recommend uninstalling and reinstalling the Bot Agent. Following our guide in the first post, you should see the green check marks in the Control Room:

​@Oli.Morris I am not getting the green check for “Enable extension”, but it says Chrome says the extension is installed and enabled. Is there something more to enabling it than for it to be installed & “on”?

 

Nice to meet you ERIC.

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