Meet ERIC: Our Event Readiness and Information Collector that will make sure you’re ready for Training Camp

Meet ERIC

ERIC is our tool for ensuring that students have the correct access rights for our Training Camps and Challenges. It is a small diagnostic tool which runs the Automation Anywhere components you’ll need for the Camp/Challenge. This means that typically, ERIC will need to be run on a Bot Runner machine within your corporate network.

How to Use ERIC

Step 1: After you’ve received the login details to the Control Room from community@automationanywhere.com, you will need to login.

Step 2: Ensure you’ve connected your device to the Control Room (this could be a local or remote one). If you don’t see a green check mark in the red highlighted area then proceed to Step 3, otherwise, go to Step 10:

Step 3: Click the device icon on the bottom left and then select Connect local device

Step 4: This will begin the process of connecting your machine to the Control Room. Select Connect to my computer

Step 5: The bot agent will start to download. Once completed, open it and follow the on screen instructions.

Step 6: Once completed, back in your browser you should now see that the Control Room detects the connection:

Step 7: If the browser extension has not been installed, click on the link called “Automation Anywhere extension”:

Step 8: Then click, Add to Chrome in the new window (or the equivalent in Microsoft Edge) and Add Extension:

Step 9: Returning back to the Control Room you should now see that the extension is enabled and you’ve fully connected to the Control Room:

Step 10: In order to run ERIC correctly, your device must have a username and password entered. Click on your username at the bottom left of the screen and click My Settings:

Step 11: Then click on Devices and Edit, and enter in the username and password for your device:

Step 12: If you don’t know your username, open up a Windows Command Prompt and type whoami followed by a carriage return. You may see something like:

Note: Please speak to your IT Administrator if you can’t complete this step - we are unable to help you with your corporate settings.

Step 13: Back in the home page of the Control Room, navigate to the “Automation” link in the left menu. In the Public workspace you should see:

Step 14: From here, clone the ERIC process by clicking the 3 dots to the righthand side of ERIC and clicking on the first icon called Clone process:

Step 15: Then in the private workspace, click Copy process:

Step 16: IMPORTANT! Now click on the copied ERIC process:

Step 17: You should see the following screen. From here you can then select Run:

Step 18: You should see the following window open. Press Submit and ERIC will run and begin testing your connection:

Step 19: Click on the Results option on the left hand side and you will see ERIC’s results:

If you’re using Microsoft Edge, you may see a FAIL next to Bot Runner Chrome - this is totally fine. If you’re receiving any other errors, please follow the Common Issues links which you can see in the Results window of ERIC.

Setup Chrome/Edge extension: https://community.automationanywhere.com/guidelines-faqs-85036/meet-eric-our-event-readiness-and-information-collector-that-will-make-sure-you-re-ready-for-training-camp-89659/index3.html?postid=101207#post101207
Install Bot Agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html
Set user device credentials: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html

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Posting ERIC result

Download Path: C:\Users\HetalN\Desktop\AA

OUTPUTS:
Bot Runner AI Skill:    PASS
Bot Runner Download:   PASS
Bot Runner JavaScript:
API Task AI Skill:        PASS

ERRORS:
Bot Runner AI Skill:    N/A
Bot Runner Download:   N/A
Bot Runner JavaScript:   An unexpected error occurred.
Could not execute chrome request within the supplied timeout
Please contact system administrator.
API Task AI Skill:        N/A

Posting ERIC result

Download Path: C:\Users\HetalN\Desktop\AA

OUTPUTS:
Bot Runner AI Skill:    PASS
Bot Runner Download:   PASS
Bot Runner JavaScript:
API Task AI Skill:        PASS

@hetaln please try again with the newer version of ERIC that we released earlier and follow Marc’s awesome advice, here, to ensure you have the Chrome extension installed and setup correctly.

Here is updated result after performing instructions

Download Path: C:\Users\HetalN\Desktop\AA

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       PASS
Bot Runner Edge:           N/A
API Task AI Skill:            PASS

ERRORS:
Bot Runner AI Skill:        N/A
Bot Runner Download:       N/A
Bot Runner Chrome:       N/A
Bot Runner Edge:           N/A
API Task AI Skill:            N/A

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

Download Path: C:\Automation

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       PASS
Bot Runner Edge:           N/A
API Task AI Skill:            PASS

ERRORS:
Bot Runner AI Skill:        N/A
Bot Runner Download:       N/A
Bot Runner Chrome:       N/A
Bot Runner Edge:           N/A
API Task AI Skill:            N/A

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

Thanks for your prompt help. Extensions are not enabled that caused the issue.

@hetaln @kvrsaravanan

AWSOME! Woohoo

@hetaln can you confirm if this was a browser extension issue?

@Oli.Morris Setting you have mentioned in chrome extension I have checked first and take latest copy Eric
After that run the process and it run properly.

Can we use model which is already available in control room to use in sample task to test and understand the working with Automation anyhwere

Quando executo o ERIC após seguir todos os passos elencados na instrução o retorno que tenho é o seguinte:

Como devo proceder?

is there any issue or is it fine?

is there any issue or is it fine?

It looks like you don’t have the Chrome extension installed or configured properly. Please follow Marc’s awesome steps, here

@Karem F S Matos It looks like you don’t have the Chrome extension installed or configured. Please follow Marc’s awesome steps, here.

ya working fine now

@Marc Mueller I’m going to name the next version of ERIC after you in tribute for your awesome help. Only challenge...we need to think what MARC could stand for...Multi Assessment and Readiness Check?!

so now what are next steps to do? I’m a intern in my company .What must be my next goal? Please guide.

Good morning @Oli.Morris ! - Thank you for the response! I updated the credentials in settings. Now my Eric Results are as below. “Bot Runner JavaScript: “is still empty. Can you please guide me on this?

After disconnecting and connecting the device my Eric Results are

so now what are next steps to do? I’m a intern in my company .What must be my next goal? Please guide.

Partake in the Week 1 Training Camp. You should have received an email with the game plan. Failing that, Week 1 for the Automation Leader track is here and for the Developer Track, here

After disconnecting and connecting the device my Eric Results are

This is a Chrome/Edge extension issue. Please update to the newest version of ERIC (by re-cloning) to see instructions on how to do this.

My Results:

Download Path: C:\Users\Domin\Downloads
Timeout: 25 seconds

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       FAIL
Bot Runner Edge:           FAIL
API Task AI Skill:            PASS

ERRORS:
Bot Runner AI Skill:        N/A
Bot Runner Download:       N/A
Bot Runner Chrome:       Es ist ein unerwarteter Fehler aufgetreten.
Could not execute chrome request within the supplied timeout
Wenden Sie sich an den Systemadministrator.
Bot Runner Edge:           Es ist ein unerwarteter Fehler aufgetreten.
Could not execute edge request within the supplied timeout
Wenden Sie sich an den Systemadministrator.
API Task AI Skill:            N/A

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

Seems like I am having an issue with the bot runner in the browser? Id did open browser windows though.

Thanks

Dominique

My Results:

Download Path: C:\Users\Domin\Downloads
Timeout: 25 seconds

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       FAIL
Bot Runner Edge:           FAIL
API Task AI Skill:            PASS

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

Seems like I am having an issue with the bot runner in the browser? Id did open browser windows though.

Thanks

Dominique

I did rerun and now have different results. Seems like it´s working I guess.

Download Path: C:\Users\Domin\Downloads
Timeout: 25 seconds

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       PASS
Bot Runner Edge:           N/A
API Task AI Skill:            PASS

ERRORS:
Bot Runner AI Skill:        N/A
Bot Runner Download:       N/A
Bot Runner Chrome:       N/A
Bot Runner Edge:           N/A
API Task AI Skill:            N/A

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

@Oli.Morris

Hahaha…

Awesome!

I completely agree with you @Oli.Morris!
Great job with helping people on ERIC related issues @Marc Mueller!

Please find the below result. Ready to start.

Thank you @Oli.Morris! - Here is my ERIC result with the new version.

Meet ERIC

How to Use ERIC

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