Meet ERIC: Our Event Readiness and Information Collector that will make sure you’re ready for Training Camp

Meet ERIC

ERIC is our tool for ensuring that students have the correct access rights for our Training Camps and Challenges. It is a small diagnostic tool which runs the Automation Anywhere components you’ll need for the Camp/Challenge. This means that typically, ERIC will need to be run on a Bot Runner machine within your corporate network.

How to Use ERIC

Step 1: After you’ve received the login details to the Control Room from community@automationanywhere.com, you will need to login.

Step 2: Ensure you’ve connected your device to the Control Room (this could be a local or remote one). If you don’t see a green check mark in the red highlighted area then proceed to Step 3, otherwise, go to Step 10:

Step 3: Click the device icon on the bottom left and then select Connect local device

Step 4: This will begin the process of connecting your machine to the Control Room. Select Connect to my computer

Step 5: The bot agent will start to download. Once completed, open it and follow the on screen instructions.

Step 6: Once completed, back in your browser you should now see that the Control Room detects the connection:

Step 7: If the browser extension has not been installed, click on the link called “Automation Anywhere extension”:

Step 8: Then click, Add to Chrome in the new window (or the equivalent in Microsoft Edge) and Add Extension:

Step 9: Returning back to the Control Room you should now see that the extension is enabled and you’ve fully connected to the Control Room:

Step 10: In order to run ERIC correctly, your device must have a username and password entered. Click on your username at the bottom left of the screen and click My Settings:

Step 11: Then click on Devices and Edit, and enter in the username and password for your device:

Step 12: If you don’t know your username, open up a Windows Command Prompt and type whoami followed by a carriage return. You may see something like:

Note: Please speak to your IT Administrator if you can’t complete this step - we are unable to help you with your corporate settings.

Step 13: Back in the home page of the Control Room, navigate to the “Automation” link in the left menu. In the Public workspace you should see:

Step 14: From here, clone the ERIC process by clicking the 3 dots to the righthand side of ERIC and clicking on the first icon called Clone process:

Step 15: Then in the private workspace, click Copy process:

Step 16: IMPORTANT! Now click on the copied ERIC process:

Step 17: You should see the following screen. From here you can then select Run:

Step 18: You should see the following window open. Press Submit and ERIC will run and begin testing your connection:

Step 19: Click on the Results option on the left hand side and you will see ERIC’s results:

If you’re using Microsoft Edge, you may see a FAIL next to Bot Runner Chrome - this is totally fine. If you’re receiving any other errors, please follow the Common Issues links which you can see in the Results window of ERIC.

Setup Chrome/Edge extension: https://community.automationanywhere.com/guidelines-faqs-85036/meet-eric-our-event-readiness-and-information-collector-that-will-make-sure-you-re-ready-for-training-camp-89659/index3.html?postid=101207#post101207
Install Bot Agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html
Set user device credentials: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html

Page 3 / 5

Hi Team,

"Bot Runner JavaScript" Status is getting failed. I reinstalled the agent and closed the browser and reopened. Tried with Chrome and edge browsers. Extensions enabled and Device status is connected. Still facing the error. Am I missing something?

update or again add the Automation Anywhere extension and allow that extension to run javascript from the browser settings.

Hello. I am a little late to the party but was able to get everything to pass I believe:

Ready - Listo :)

My ERIC Results

OUTPUTS:
Bot Runner AI Skill:    PASS
Bot Runner Download:   PASS
Bot Runner JavaScript:   FAIL
API Task AI Skill:        PASS

ERRORS:
Bot Runner AI Skill:    N/A
Bot Runner Download:   N/A
Bot Runner JavaScript:   Unable to find 'Automation Pathfinder Program | Scale Your Robotic Process Automation Program | Automation Anywhere' because the application is not running.
API Task AI Skill:        N/A

Hello Team

The Bot Runner JS has failed. What is the cause? Can anyone help please.

Hello, I am yet to receive my control room login credentials as part of APA Training Camp. Could someone please help me? Thanks in advance!

Hi @NadhiyaB !

You can contact this email id: community@automationanywhere.com

Also just cross check with this subject title “Your credentials for Agentic Process Automation Training Camp”. It sometimes appears in spam folder.

If you have cross verified that you haven’t received it yet, contact the above email id as mentioned. They will surely provide you the same.

Hello Team

The Bot Runner JS has failed. What is the cause? Can anyone help please.

Hi @oksam90,

Seems that ERIC did not opened the Chrome window with the Pathfinder Website. Is that the case?

Cheers

Marc

My ERIC Results

OUTPUTS:
Bot Runner AI Skill:    PASS
Bot Runner Download:   PASS
Bot Runner JavaScript:   FAIL
API Task AI Skill:        PASS

Hi @Manoranjan.M1,

did ERIC opened the Chrome window with the Pathfinder Website on your machine?

Cheers

Marc

Here is my ERIC Results.

Here is the error from Historical Activity

I got only 1 PASS, but I don’t have any error

Hi @Sudha 6895 ,

I also got the similar error message when I first run with simple message box task.

I suggest you delete the added device. Go to Manage → devices → delete your device → add it again from the same screen. This works for me.

Give it a try and lets us know.

My Eric results:

All Set...

My ERIC Results

OUTPUTS:
Bot Runner AI Skill:    PASS
Bot Runner Download:   PASS
Bot Runner JavaScript:   FAIL
API Task AI Skill:        PASS

Hi @Manoranjan.M1,

did ERIC opened the Chrome window with the Pathfinder Website on your machine?

Cheers

Marc

Hi @Marc Mueller

Yes, it has opened the Chrome window with the Pathfinder website.

Regards,

Manoranjan

@Manoranjan.M1,

Is this the same on your end?

Any other JavaScript setting that block it like IT policy?

Is it possible to install ERIC in an existing Control Room? Or is it mandatory to connect a new control room for the APA Training Camp?

Thanks

Dominique

Here is my ERIC Results.

Here is the error from Historical Activity

@Sudha 6895 make sure you enter your username and password for the device by going to My Settings:

Is it possible to install ERIC in an existing Control Room? Or is it mandatory to connect a new control room for the APA Training Camp?

Thanks

Dominique

ERIC is just a means of ensuring your laptop and corporate network can connect to the Automation Anywhere Control Room which we host to complete the APA Training Camp. If you have your own Control Room, you likely don’t need ERIC as you already have access and connectivity.

Here is my ERIC Results.

Here is the error from Historical Activity

@Sudha 6895 make sure you enter your username and password for the device by going to My Settings:

Hi @Sudha 6895,

could you quickly check this please?

Then you can check if the ‘Credentials’ Username is correct.

Press the Windows key + R to open the Run dialog box.
Type "cmd" and press Enter to open the Command Prompt.
Type "echo %USERDOMAIN%" and press Enter. This will display your domain name.
Type "echo %USERNAME%" and press Enter. This will display your username.

Cheers

Marc

Done:

Download Path: C:\Automation

OUTPUTS:
Bot Runner AI Skill:    PASS
Bot Runner Download:   PASS
Bot Runner JavaScript:
API Task AI Skill:        PASS

ERRORS:
Bot Runner AI Skill:    N/A
Bot Runner Download:   Unable to find 'Automation Pathfinder Program | Scale Your Robotic Process Automation Program | Automation Anywhere' because the application is not running.
Bot Runner JavaScript:   Unable to find 'Automation Pathfinder Program | Scale Your Robotic Process Automation Program | Automation Anywhere' because the application is not running.
API Task AI Skill:        N/A

It seems that bot is not able to find the window title, But it loaded fine,

OUTPUTS:
Bot Runner AI Skill:        FAIL
Bot Runner Download:       PASS
Bot Runner Chrome:       FAIL
Bot Runner Edge:           FAIL
API Task AI Skill:            FAIL

ERRORS:
Bot Runner AI Skill:        {"code":"access.is.denied","details":null,"message":"Access is denied"}
Bot Runner Download:       N/A
Bot Runner Chrome:       An unexpected error occurred.
Could not execute chrome request within the supplied timeout
Please contact system administrator.
Bot Runner Edge:           Unable to find 'Automation Pathfinder Program | Scale Your Robotic Process Automation Program | Automation Anywhere' because the application is not running.
API Task AI Skill:            {"code":"access.is.denied","details":null,"message":"Access is denied"}

@JasonD106468 looks like you ran this with your MVP account rather than an APATC account. If you’re signed up to the Automation Leader track then you don’t need CR access.

@kvrsaravanan - We’ve just pushed an update to ERIC in the Control Room. Can you delete your cloned files and try again with the newer version?

Download Path: C:\Automation

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       FAIL
Bot Runner Edge:           FAIL
API Task AI Skill:            PASS

ERRORS:
Bot Runner AI Skill:        N/A
Bot Runner Download:       N/A
Bot Runner Chrome:       Unable to find 'Automation Pathfinder Program | Scale Your Robotic Process Automation Program | Automation Anywhere' because the application is not running.
Bot Runner Edge:           Unable to find 'Automation Pathfinder Program | Scale Your Robotic Process Automation Program | Automation Anywhere' because the application is not running.
API Task AI Skill:            N/A

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

Download Path: C:\Automation

OUTPUTS:
Bot Runner AI Skill:        PASS
Bot Runner Download:       PASS
Bot Runner Chrome:       FAIL
Bot Runner Edge:           FAIL
API Task AI Skill:            PASS

PLEASE NOTE: You only need ONE of Bot Runner Chrome or Bot Runner Edge to pass

@kvrsaravanan some follow-up questions:

Do you have either Chrome or Edge installed?
Did you see Chrome or Edge open? If so, then please check that the extension is installed and enabled for both

Meet ERIC

How to Use ERIC

Sign up

Login to the Pathfinder Community

Scanning file for viruses.

This file cannot be downloaded