why this pop-up windows appear continually?? (code:

  • 15 March 2022
  • 5 replies


i login my account, check my desktop machine name(whoami with cmd) and also password

but starting bot, that windows appear and stop the task

how can i solve this problem..?

5 replies

Userlevel 6
Badge +16

Hi @donghwi kim​ ,


Can you restart Bot Agent and try again?

Userlevel 6
Badge +16

Hi @donghwi kim​ ,


Steps for Restarting Bot Agent Service :


Click on Windows+R

Type services.msc

Hit Enter

Check for Automation Anywhere Bot Agent Service

Right Click and Restart

hi @ChanduMohammad,,then how can see the bot agent in A360? is it download program? 

Hi, @ChanduMohammad S​ 

then, how can see the 'bot agent' in A360

is it download program?

i solve this problem like under sequence

connect CR server with admin account -> Manage -> Devices -> Deployment -> check the 'Single user'(Regular)


it checked before 'Multiple users' so it arouse the error.


your opinion also give me a help,

thanks @ChanduMohammad S​ 

Userlevel 6
Badge +16

Welcome @donghwi kim​