Why am I getting this error while trying to run a bot? UNKNOWN: User: (username) is already running a bot on device: If the problem persists, please contact your system administrator.

Same here, I don't have those processes running. Still dead in the water.....

Same boat as my fellow AA 360 CE users..

Thanks, @RK 2021, but seems that after completely removing the AA instance from my machine, and deleting registry files, removing the bot agent using CMD to completely delete it, does not help, there is something that is going on on the host side, AA 360 CE Edition. After a few days, it's still giving this error for detecting a ghost deployment and throwing false errors without allowing the user to DELETE the device and reinstall.

Hi, I have the same problem, has anyone managed to fix this problem?

Hi @all

I am also facing the same issue from the day before yesterday, I try to restart the bot agent service in task manager and also uninstalled and install the bot agent but still the issue is not resolved.

Hello @all

Does anyone find any solution for this issue?

My problem came right yesterday at abooy12h00 GMT. I disconnected the device and reconnected it and it worked. Up until then I had been unable to even disconnect the device.

Have you tried disconnecting and reconnecting the device since yesterday?

Hi everyone,

Im getting the same error today.

In incognito, I tried to run a bot. Then it stuck at deploying. So I closed the browser.

After reopen the browser and login to AA. I am unable to run any bot now.

Please let us delete in progress activity.

Yes, today morning I am trying to disconnect the device but the device is not disconnected also I uninstalled the bot agent but then also the device is not disconnected.

Which edition are you on. I was on Community 2