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Cadet | Tier 2
June 24, 2021
Question

While using Record option I am again and again getting this error. Bot Launcher for user session Admin crashed. Last recorded command recorder at line number 1. Please help me resolve the error

  • June 24, 2021
  • 16 replies
  • 2181 views
While using Record option I am again and again getting this error. Bot Launcher for user session Admin crashed. Last recorded command recorder at line number 1. Please help me resolve the error

16 replies

Navigator | Tier 3
June 25, 2021

Hi @Jaiprakash Advani​ try to restart the bot agent service from task manager, see still you are receiving this message, than you need to delete the device and re add it.

Ashwin A.K
Navigator | Tier 3
June 25, 2021

Hi @Jaiprakash Advani​ ,

 

Try deleting that Recorder: Capture Action, and drag in another Recorder: Capture Action.

 

If the error persists, try restarting the Bot Agent(Ctrl+Shift+Esc > Services > Automation Anywhere Bot Agent > Restart), or downgrading the Recorder package one step by heading over the the Packages section as show below:

 

PackagesSee if that works out for you.

 

Kind Regards,

Ashwin A.K

 

Blogs at TheCodingTheory - https://www.thecodingtheory.com
JP 5761Author
Cadet | Tier 2
June 25, 2021

Hie @Ashwin A.K​, @santoshkumar sabat​ -- I have tried with both of yours solution but still facing the same issue.

Ashwin A.K
Navigator | Tier 3
June 25, 2021

Hi @Jaiprakash Advani​ ,

 

Could you try deleting the Bot Agent and downloading the Latest Version(It automatically gets downloaded when you click Connect, provided you have deleted the Automation Anywhere Bot Agent first)

 

See if that works out for you.

 

Kind Regards,

Ashwin A.K

Blogs at TheCodingTheory - https://www.thecodingtheory.com
JP 5761Author
Cadet | Tier 2
June 25, 2021

Tried with this also. Still getting same problem

Automation Anywhere Team
June 28, 2021

Hi @Jaiprakash Advani​ ,

 

Delete the registration.properties file on C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere. Re-download the bot agent and install the bot agent. This will resolve the issue.

 

Thanks and Regards,

 

Nikhil Patil

Automation Anywhere Inc.

Cadet | Tier 2
August 13, 2021

Tried with this also. Still getting same issue.

Cadet | Tier 2
January 18, 2022

If you solve this issue , could you tell me how? ​

Navigator | Tier 3
November 7, 2022

I had the same issue, restarted the whole pc (VM in my case) and it was "fixed"...

But to be honest, I'm not happy with this kind of solution, because I'm afraid I'll have the same issue again later on.

The bot completely stops when this occurs and there are a few windows open then, which shouldn't be open for the next robot/run.

 

Cadet | Tier 2
November 8, 2022

If this error occurred again you just need to ​restart the bot agent service from task manager.