It says "Search for 'preprocessing' on
https://docs.automationanywhere.com/csh?context=csh-preprocessing-error-messages/p>
to find the most common ". When I check the link, I am unable to find anything matching my scenario as my BOT has just a message Box containing "Hi"
If someone has faced similar scenario please suggest where I might be going wrong.
Hi @Shruti Kirti ,
Can you restart Bot Agent Service and try again?
Can you share error screenshot & Code Snippet?
Hi @ChanduMohammad S I restarted the services but this has not helped.
This is the error which we get
And code snippet is
Hello @Arjun Meda
We have another issue, where we see 2 active version of package as "Default". Super user (AAE Admin - without any other role) is also unable to disable any package.
Here when I keep the package anything (Default or non default) I am getting the same error:
Package being used right now is
@Shruti Kirti
Change the package version for the Message box action and try executing to see if it works.
I assume you are able to run other bots, can you confirm?
Hi @Shruti Kirti ,
The issue is due to multiple default package for Message box action. This needs a clean up in the db to overcome the error.
Please contact Support if the issue still persists.
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