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Ground Control | Tier 1
June 23, 2022
Question

While doing migration we are getting error like "Unable to perform Auto-login for User". Please help us what are the things we need to check in A360 for this issue to be resolved.

  • June 23, 2022
  • 1 reply
  • 370 views
While doing migration we are getting error like "Unable to perform Auto-login for User". Please help us what are the things we need to check in A360 for this issue to be resolved.

    1 reply

    Automation Anywhere Team
    June 28, 2022

    @Guru Shankar P J​ : please follow the below article and see if that helps to resolve the issue

     

    https://apeople.automationanywhere.com/s/article/Unable-to-perform-auto-login-for-user-XXXX-post-upgrading-to-A2019-19-Version

     

     

    if you are still facing an issue then please create a support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

     

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.