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S017778
Navigator | Tier 3
April 13, 2022
Question

Where is the AA settings.xml file in Automation 360 to update tags? Facing html tags issue in body of email for the migrated code.

  • April 13, 2022
  • 1 reply
  • 131 views

In v11.3.2 AA settings.xml html tags issue in email body were resolved when below part is added.

<sendmail>

    <resolvehtmltags>true</resolvehtmltags>

  </sendmail>

 

Is this the same approach to follow in A360 or is there any alternate way? Please suggest. Thanks.

    1 reply

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    June 11, 2022

    Hello @Mohana Sowmya Udathu​ 

     

    Thanks for writing us at the AA forum.

     

    The tags are not available in A360 and it is applicable for 11.x. However, in A360, you can select the type of format as the radio button to achieve the same. In case the issue persists, request to reach us further with the below mediums

     

    For assistance through our Support Engineers, please reach us via Support case

     

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

     

    You can also check our Live Chat support option, for quick assistance from our engineers

     

    https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>

     

    You can also search for available documentation in

     

    https://docs.automationanywhere.com//p>

     

    For more details, you are welcome to leverage our open source portal where multiple use case is available

     

    https://botstore.automationanywhere.com//p>

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