In v11.3.2 AA settings.xml html tags issue in email body were resolved when below part is added.
<sendmail>
<resolvehtmltags>true</resolvehtmltags>
</sendmail>
Is this the same approach to follow in A360 or is there any alternate way? Please suggest. Thanks.
Hello @Mohana Sowmya Udathu
Thanks for writing us at the AA forum.
The tags are not available in A360 and it is applicable for 11.x. However, in A360, you can select the type of format as the radio button to achieve the same. In case the issue persists, request to reach us further with the below mediums
For assistance through our Support Engineers, please reach us via Support case
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
You can also check our Live Chat support option, for quick assistance from our engineers
https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>
You can also search for available documentation in
https://docs.automationanywhere.com//p>
For more details, you are welcome to leverage our open source portal where multiple use case is available
https://botstore.automationanywhere.com//p>
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