What's your first "Intelligent Automation" use case?

  • 5 December 2022
  • 1 reply

Userlevel 2
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CIO.com article on "the era of Intelligent Automation"

Great 2 min. read on the topic of Intelligent Automation—growing your RPA practice beyond traditional RPA to include AI and Machine Learning.  Haven’t met a Community member yet who isn’t thinking about a broader automation strategy or launching first efforts with AI & ML. 

OK folks, what’s YOUR first use case for Intelligent Automation?

1 reply

Userlevel 7
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Customer KYC Processing

Financial institutions can reduce the manual work involved in KYC processes using intelligent automation. Intelligent bots can extract data from customer documents, validate the information, identify risk areas, and send cases to relevant staff where human decision-making is necessary. Using intelligent automation, banks can speed up KYC processing times, reduce error rates, and improve regulatory compliance.