What's the average time taken by AI skill to complete a document processing?

Okay! in the in progress section, it say’s trying to connect my device.

My connection to the device is green in the left menu and I also verified before hand with the task bot that the device is working. is there any service I need to restart?

​@ManojYadav You could be seeing a large package download, which could cause lengthy delays on a slower Internet connection. Fortunately, once the packages are downloaded, the delays from that point should be minimal.That being said, LLMs can take quite some time to process each step, too.

What you may be seeing in the screen shot above is a stalled device that needs resetting. You can try using https://developer.automationanywhere.com/deletedevice.php to reset your device. You can also try running a simple “Hello world” message box task bot to verify that your Bot Agent is connected and working.

​@Aaron.Gleason I can see that the packages are already downloaded, it’s just waiting for device to connect. I deleted the instance and created one more, before uploading the files, I ran a simple bot to make sure it’s working (It is) but still the instance is stuck in acquiring the device. I even clicked on AA agent, which resets the connection to the device and control room. The current pdf fails and the next one in queue goes to in progress, then again, the same issue repeats. I can’t seem to make it run in my device.

​@ManojYadav Check for anti-virus or firewall software that could be interfering with your Bot Agent’s connectivity. It communicates over port 443 so it’s unlikely to be filtered at the port level, though your IT department (or the above-mentioned software) could be filtering the DNS entry.