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I
iceagle
Cadet | Tier 2
May 10, 2022
Question

Web page distorted after capturing

  • May 10, 2022
  • 1 reply
  • 43 views

I am trying to do capturing in Edge for TeamMate+ application. However every time I do capture in TeamMate, it will mess up the web page layout. Please see the two screenshots below. The toolbar is missing and the other elements are not at their original positions anymore. Seems like a RPA’s bug? Can you please help to check? Thanks,

 

Before capture:

image.pngAfter capture:

image.pngThere is only one step of capturing in the bot:

image.png

    1 reply

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    June 25, 2022

    Hello @alex zhang​ 

     

    Thanks for writing us at the AA forum.

     

    With details analyzed, the captured object seems to be with legacy technology and being captured as CLIENT.

     

    We have addressed the same in the A360.25 release where the technology can be selected before capturing the element.

     

    For assistance through our Support Engineers, please reach us via Support case

     

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

     

    You can also check our Live Chat support option, for quick assistance from our engineers

     

    https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>

     

    You can also search for available documentation in

     

    https://docs.automationanywhere.com//p>

     

    For more details, you are welcome to leverage our open source portal where multiple use case is available

     

    https://botstore.automationanywhere.com//p>

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