Hello @alex zhang
Thanks for writing us at the AA forum.
With details analyzed, the captured object seems to be with legacy technology and being captured as CLIENT.
We have addressed the same in the A360.25 release where the technology can be selected before capturing the element.
For assistance through our Support Engineers, please reach us via Support case
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
You can also check our Live Chat support option, for quick assistance from our engineers
https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>
You can also search for available documentation in
https://docs.automationanywhere.com//p>
For more details, you are welcome to leverage our open source portal where multiple use case is available
https://botstore.automationanywhere.com//p>