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Hello, i have a task where i need to send an email with processed data, but when i use a “send email” action i get the following error message:

 

{"code":"access.is.denied","details":null,"message":"Access is denied"}

 

For context i am using EWS Server, Exchange Server 2010,  OAuth2 - ROPC.

 

What could be the problem for me getting an access denied?

Hi ​@mti.molina , check these two.

  • Check Username and password are valid.
  • Check email EWS host URL is accessible in the bot running device.

check this too 

 

I’ve checked both options and they weren’t the mistake.

 

I have other bots working on the same virtual machine, and they don’t have any issues with the send email action. I am using the same locker with the same credential and configuration for the action.

 

How can i check a deeper configuration or message?

​@mti.molina,  have you checked the bot runner user have access to the credentials.

It has consumer permissions for the credentials.

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