Update status of queue work items from NEW to Completed using REST API

Forum|Forum|1 year ago
April 22, 2025
5 replies
233 views

Hi Everyone, How can i update status of queue work items from NEW to Completed using REST Service Api.

Developer

Best answer by Aaron Gleason

This is documented in your control room’s Swagger page:

https://yourcontrolroom/swagger/

(don’t forget the trailing slash)

Under v4, choose Workload Management API, then under Workitems, choose the PUT for Update work item.

Padmakumar

Premier Pathfinder | Tier 7

Hi @Divyansh 58 ,

Have you checked the WLM API documentation?

Workload Management API

Padmakumar

D

Divyansh 58Author

Cadet | Tier 2

Yes, I have checked but it is not working.

Padmakumar

Premier Pathfinder | Tier 7

Oh my bad. It seems that this method is deprecated by AA.

@arjun.meda Do we have any workaround for this?

Padmakumar

A

Aaron GleasonAnswer

Navigator | Tier 3

This is documented in your control room’s Swagger page:

https://yourcontrolroom/swagger/

(don’t forget the trailing slash)

Under v4, choose Workload Management API, then under Workitems, choose the PUT for Update work item.

J

JLogan3o13

Most Valuable Pathfinder

The hiccup you’ll run into going the API route is pulling the workItemId as it is not exposed. I ran into nearly the same issue you’re describing, and was able to get what I wanted through a multi-step process. I do have a feature request in currently to improve this behavior, but for the time being you can look at this thread for one way to do it:

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