Update status of queue work item using rest services

​@Divyansh 58 the Workload Management API can help: https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/control-room-api/api-workload-manager-overview.html

if your control room is onprem - user onpremurl/swagger
if cloud use this - https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/control-room-api/cloud-control-room-apis.html

Use the Workload Management (WLM) API to programmatically manage and create work item models, queues, work items, and automations in your Control Room. To create a Workload Management automation process, ensure that you are allocated the following roles and permissions:

• AAE_Pool Admin role and View all devices permission
• AAE_Queue Admin role
• Run bot permission
• Run or schedule permission on the bots folder
• Device pool consumer permission
• Mapping of UI to API status for workload management work item processing:
  UI - API
  New - NEW
  Ready to Run - READY_TO_RUN
  Active - ACTIVE
  Completed - COMPLETED
  Failed - FAILED
  On Hold - ON_HOLD
  Data error - DATA_ERROR

   

  All API calls must contain either an authentication token from Authentication API (generates JSON Web token) or a bearer token from OAuth services. You cannot use both together in an API.

  Header: X-Authorization: <<authentication token>> or Authorization: Bearer <<bearer token»